Mountainside's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mountainside

2.3

About this business

Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more

Location details

3625 E Ray Rd, Phoenix, AZ, 85044, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.3559 reviews
Select a rating
Jennifer S's profile image
Jennifer S 
4 years ago

I wouldn't even give this company or higher management even one star. My daughter has leased from ***************** in Tucson, AZ for two years. My daughter wanted to move out and sublet her lease mid year. We found a person to take over said lease and she has a dog. My daughters current roommates complained because they didn't want a new roommate and claimed they had a dog allergy. (They all have dogs at home). One girl had a doctors note proving she had an allergy so we lost our sublet. A week after turning away our sublet... read more

Hani j's profile image
Hani j 
4 years ago

I wanted so badly to love living in this building. I love my unit. I'm on the top floor, I only have a neighbor on one side, I face into a quiet part of the community. This is about all I enjoy about living here. COVID has led to all of the amenities being closed, this has been the way things are since moving in here. The pool was fully open but closed in accordance with the most recent regional stay at home order, it is what it is I guess. The gym is still not open, even at limited capacity, despite orange county seeming to... read more

Mathew's profile image
Mathew 
4 years ago

Don't let the glitz and glamour of a new building fool you, for the price Broadstone Arden is not a "luxury" building. While the amenities are luxurious, the availability is limited. Most amenities on the Broadstone Arden are only open from 9AM to 6:30PM on weekdays and 9AM to 5:30PM on the weekends, with limited availability at each time slot, on a reservation basis only. Greystar does offer community events, where space is limited. The most recent Cooking Event sold out in less than 30 minutes. When my girlfriend reached o... read more

Makenzie P.'s profile image
Makenzie P. 
4 years ago

I have only been with this apartment complex since September 2020. Ever since moving in, I have experienced nothing but problems with both my townhome and management. Upon moving in, talking with Daisy, the leasing professional, stated in email there was a utility package that came along with my townhome. Once I was sent the lease to sign, I was reading and that package deal was not listed in my lease. Before signing, I spoke with Daisy and she stated that the utility package was only for apartments, not for townhomes. This ... read more

Nick V's profile image
Nick V 
4 years ago

Location: Anthology on Division St., Portland, OR Complaint: Illegitimate Charges to Security Deposit Greystar's business model seems to involve pushing regular and expected business expenses onto its customers by charging illegitimate fees to customer security deposits. We were charged a $130 cleaning fee for an apartment that was completely empty and in good order when we left. I went to a great deal of effort cleaning up and removed trash from the premises with the best intentions. Management did not justify what was out ... read more

Business response:

Thank you for taking the time to write a review. We understand that each person has a different living experience at Anthology on Division, and we appreciate the constructive feedback. We take your evaluation seriously and welcome the opportunity to improve the customer experience. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations for you. 

Nick V's profile image
Nick V 
4 years ago

This review is for a property at Anthology on Division in Portland, OR. This is managed by Greystar and owned by Alliance Communities. My experiences with this place were that management made no effort and placed excessive fees on us when we moved out. $150 cleaning fee taken out of the deposit for an apartment that was completely empty and in good order when we left? Yup. We moved in and Dakota declined to give us a tour, explain over phone what amenities were available, or explain garbage and recycling policies. Instead he... read more

Jerry S's profile image
Jerry S 
4 years ago

Advised Amanda I was having a hard time finding a place due to me being on unemployment my wife currently works full time from home due to covid . Mind you I been living here 3 years I asked her if I could resign my lease she said they couldn’t renew my lease because a requirement is that I cannot be on unemployment how can this even be legal I have showed them proof of me losing my job and contracting covid they could careless Thought I would let you know how they play Beware this place is not what it seems. 

Tonya H's profile image
Tonya H 
4 years ago

Would never recommend “The Pacifica” I have lived here for 3 years and moved in when it was owned by a different management company and was called “The Green Leaf Pacifica” when the new owners started managing it it has gone way down hill it’s never clean the trash shoot room is always filled with trash due to the shoot being jammed and residents just throwing trash bags in the room. The facility’s who take out the trash from the trash room leave debris everywhere outside we have ran over glass from broken bottles with our c... read more

Mohamed i's profile image
Mohamed i 
4 years ago

Not safe to live here. I had three incidents in the garage, first time items were stolen from the car, second time the truck was stolen and they found it in a parking lot in Laredo, third time my motorcycle got stolen stuff from it. If you live here you will find neighbors high and knocking on your door 2:00 am and getting themselves in shouting while you are asleep. If you want to be friendly to see what’s going on they will just do it again after you get to sleep again. Garage is not secured, i spoke to management and they... read more

Frequently asked questions about Mountainside

How is Mountainside rated?

Mountainside has a 2.3 star rating with 559 reviews. 

When is Mountainside open?

Mountainside is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com