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Mountainside

2.3

About this business

Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more

Location details

3625 E Ray Rd, Phoenix, AZ, 85044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.3559 reviews
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Honest P's profile image
Honest P 
3 years ago

Do not rent at Cornerstone Ranch in Chandler. The business manager, Gina allows tentants to make all kinds of noise after quiet hours. Lease states quiet after 10pm and she does not support. I have shared my concerns of minimal to no sleep countless times and her response is unethical furthermore not making any sense. My apartment will be vacant soon and the neighbor below DOES NOT SLEEP all he does is make loud noises throughout the night. So inconsiderate and it's allowed despite what is written in the lease. Do not rent a... read more

Brice M's profile image
Brice M 
3 years ago

Extremely poor management with no communication. We haven't had heat in over 2 weeks and no timeline of it being fixed. Since it's an older building with 3 sliding glass doors in the apartment that are not well maintained, there is a huge draft and the interior temperature drops quickly at night.UPDATE: The heat was finally fixed, but now it does not shut off completely so it stays too hot around 78 in the apartment and most of the time we have to keep the sliding doors cracked to reach a comfortable temperature. Obviously t... read more

Meghan R.'s profile image
Meghan R. 
3 years ago

I previously lived at the ************************* in ********, ** owned and managed by greystar. Ive lived in many apartments and this management was by far the most unorganized and least professional I have ever dealt with. They lost my lease, my walk through statement ALL of my paperwork- they didnt even realize They had lost my lease until I requested a copy of it 90days after I moved in. When it came time to moveOut I was lied to twice by 2 diff employees that they had my appropriate paperwork. Then they sent me a move... read more

Missrinda's profile image
Missrinda 
3 years ago

This is the worst management company Ive ever experienced in my life. I have rented many places have always made sure before move out everything is professionally repaired if needed and cleaned. I have never had a problem getting my security deposit back in full. Grey star on the other hand has taken my whole deposit of **** for nail holes where I hung my pictures and a few scuffs on the wall from where my couches were. I wouldnt recommend them to anyone. They do not care about anything except stealing peoples money. 

Ra S.'s profile image
Ra S. 
3 years ago

Whatever you do, do not ever rent an apartment that is managed by Greystar. We lived in an apartment complex in ******* ***** for three years. We only chose this apartment because of the convenience and location and what appeared to be good. They have a reputation of charging you after you move out or they have the reputation of not returning your security deposit. We moved out a month before our contract ended. We received an itemized ****. Utilities were over $300. In my three years, I have never spent $300 on water, trash... read more

Emily B's profile image
Emily B 
3 years ago

Just wanted to leave a review for ***********************! He came to replace our toilet seat and was very fast and nice. Great customer service. Thank you again *****! 

Business response:

Thank you so much for taking the time to leave a positive review - it is much appreciated and we are glad to hear that our service person was so helpful :) 

Can D's profile image
Can D 
3 years ago

I wish Boston East had the tendency to explain everything clearer to anyone who is interested in renting here, like explaining the exception for undergraduate students and providing the available guarantor third party options for undergraduates once they know the applicant is an undergraduate student and more. In addition, if anything comes up, Boston East should contact the applicant both through email and phone at the same time/day if one of the options does not work, since the office has both contact information on file. ... read more

Gabriela B's profile image
Gabriela B 
3 years ago

Do yourself a favor and don’t move here, I wish I could give them negative stars. Where do I start....parking SUCKS, for this reason a few days after moving in, I decided to Get a garage with parking behind it for $125/month, they strictly enforce towing and parking rules, My friend had my car towed when I first moved in (his fault, didn’t have a sticker). But when you need help because someone has parked behind your garage and you can’t get out, they decide not to answer their phones (during office hours), they never answer... read more

Alex R's profile image
Alex R 
3 years ago

After so many compaints On this company this company should be shut down letting there tenants live with mold mildew we can get sick I’m just waiting to file a lawsuit maybe they can open there eyes a bit more I’m gonna be filing some paperwork to the city this week unacceptable ! 

Frequently asked questions about Mountainside

How is Mountainside rated?

Mountainside has a 2.3 star rating with 559 reviews. 

When is Mountainside open?

Mountainside is closed now. It will open tomorrow at 9:00 a.m. 

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