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Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
There is no communication at this large apartment complex. There are nice people in the office, but they have no authority and cannot handle, correct, nor assist tenants with any slight concern or problem. Management is in Phoenix and NC but this place is not on their radar. Hot water is not provided on a consistent basis and remedies to fix things is absurdly slow at best. They may bring a plumber out to fix it, yet the plumber is not skilled and does not know what to do. So another look is requested, and the fix-it ticket ... read more
Please do not rent from them. They will post bogus charges on your credit report when you move out.
Really terrible mgmt company. I lived in one of their properties and I thought it was just the on site manager’s team that was terrible and incredibly incompetent but I’ve reached out to this company several times. They don’t answer their phones, return emails, or messages through their customer service portal. If you own property this mgmt will just take poops on it with the way they’ll take care of your tenants. It doesn’t look like they care to address any of the issues people have raised so I won’t waste my time listing ... read more
I would not recommend this property to anyone . My apartment flooded on 2/16/2021 due to a pipe bursting from the winter storm . On 3/2/2021 my flooring was removed , installation was removed leaving exposed wiring , unusable sockets and cable connections . It’s now 3/29/2021 and I’m still dealing with a construction site .While I do understand that things like this may take time my issue is with Ginger the property manager and her puppets (her office staff). I have been calling the office for weeks being told lies about wha... read more
If I could give 0 stars I would !!! I had the worst experience with this community and the very rude, disrespectful unwilling to help people who they have "managing" the property *EXCEPT VALEETA SHES AMAZING AND SHOULD BE MANAGING*. I moved out in the mist of this community switching property management companies for the 2-3rd time that year, I completed two walk throughs turned in all my keys signed papers and was told I'd receive $175 back by mail to my new address which I also left with them, a year later they now have ne... read more
AWFUL AWFUL OWNERSHIP!! Totally disappointed in this complex (Avana Desert View). Everything is decent until move out. I completed paperwork per their request for move out. They did not send out my final invoice to the address I provided and they are now demanding payment when they are in violation. Don’t rent here or anywhere where Greystar is the owners. Too bad because their onsite staff is very friendly.
These people must be crooks of some kind. I live in Houston and am at a loss as to Who these clowns are. I received a negative credit report and it had my info correct on it showing I lived in MidTown during 2018. I last lived in MidTown in 1998!!!! My only guess is they somehow got a hold of the old info. They have a judgement against me now I am just finding out about for $9000! Yes, I will fight it and them. What scum sucking pigs they are.
As alleged in the class action lawsuit, Zeff v. Greystar Real Estate Partners, LLC, "Greystar, the largest owner and operator of apartments in the U.S. and second-largest owner and operator of student housing, takes advantage of the “power imbalance” that exists between it and tenants by assessing illegal late fees, utility fees, utility “administration” fees, and other unlawful charges and penalties in order to “squeeze all it can” from renters." More specifically, in my experience, the winter storm left our unit at Northsh... read more
I am filing a complaint against a Greystar affiliated property because my significant other and I were denied our application with no valid reasoning as to why. We have been trying to move in 2 weeks prior and were denied because we had outstanding balances on previous properties however paid the other property balances and submitted appropriate documentation stating that we did. Then we were told basically that is not good enough so we changed applicants so we could qualify afterwards were told we need to downgrade units be... read more
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is closed now. It will open at 9:00 a.m.
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