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Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Be careful with this company. We rented all apt in ********* ******* When I left, they charged me for everything they needed to and closed my account in their portal. After some days they send me a CERTIFY LETTER threatening me for 14 dollars Yes 14, you read correctly. When I ****** them to pay the 14 dollars they forgot to tell me about, they never returned my calls.I sent them 5 e mails they never answer After some time this type of companies friends ( law firms ) contact you to request their collection fees which are lik... read more
Business response:
Greystar has reversed the $14 charge as a customer service gesture which represented your final month of renters insurance at our student living community in *****. Your account is now closed. This file was held in house at was not turned over to a 3rd party collection agency nor an attorney.
My wife, and infant moved into this "202 Copper" during the worst parts of the pandemic, things for the most part were still closed. This leasing office for whatever reason was still open. They did however take advantage of the situation and wouldn't let us see the apartments except through a FaceTime call. However, folks that were caucasian were still getting live tours. That was our first inclination that there may be racial motivations here. Altogether we've experienced that since moving from Chicago, and simply didn't ex... read more
Worse Business I’ve ever encountered. Horribly unprofessional! We have been trying to work with this place to get out of our daughter’s lease from Nov 2020 (for Aug 2021) . Wage never took possession or stepped foot in their facility due to personal, health issues and student status. They are now suing us for rent, insurance and a bunch of other charges she didn’t use. We’ve made 6+ calls and emails to resolve the issues without being returned. We have yet to talk to a manager. On 7/9/21 she called to tell them she would not... read more
I read as many reviews about this company as I could. I think I saw some of my predicament in every other review. I have tried on numerous occasions to resolve the issues of living at ******************* with the front office. They are as phony as they come, they pretend to care about what's happening in our community but they do absolutely nothing. I've lived in this community for almost 4 years, 2 years ago it was sold and GreyStar took over. It used to be a pristine community with all of the rules taken seriously but that... read more
This apartment has fake advertising on their website. Apartments look nothing like the ones they are showing- they are all run down and leaking and ugly. You can tell a lot about a management company by the first step into the building. If you step into this building, it looks like the carpets are from 40 years ago and it smells in there. We used to have coffee machine but not anymore. They are just so lazy. The only person that works here is maintenance. Ever since this management company took over, their office is always c... read more
I live in the Ashton Apartments in Herndon Virginia managed by Greystar. For the past month we have not had a functioning washing machine. Several maintenance people have come in but have not resolved the issue. The machine continues to, not spin spew water and not close properly. We have asked for a replacement several times but the office manager ignores our request. We are currently washing our clothes at a laundry mat.
After I moved out, they tried to scam me for some fees that I wasn't entitled to. After months of negotiation with the receiveable team, they reduced the amount of outstanding balance because they couldn't prove the amount they planned to charge me is legit. Isn't it sketchy? I didn't bother to review the new **** again but I still feel this is a very dishonest company.
They staff is incompetent in the office. In ******** and very rude
Well... I wish I could change the tide of these reviews, but everyone nailed it. Unfortunately, one star is required. Since Greystar took over ********* Apartments in *********, **. early 2021, it's a nightmare. No communication about any changes or actions, other than rarely sent, poorly written email announcements. No email replies from office. Basically the brain running this complex is a leasing office, which by definition is for recruiting new tenants. No care or connection to current tenants. The only silver lining fro... read more
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is closed now. It will open tomorrow at 9:00 a.m.
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