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Mountain Vista Inn & Suites

2.5

About this business

Location details

3213 2647 Parkway, Pigeon Forge, TN, 37863, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.51,794 reviews
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Allen Bean's profile image
Allen Bean 
5 years ago

Owner called and harassed me after giving a bad review on booking after I checked out. Had to cancel my credit card cause if they will illegally use my info to harass me no telling what else they would do. This is insane I’m furious and going to the mayor 

Goldie Mae Castle's profile image
Goldie Mae Castle 
5 years ago

This is by far the worse hotel we’ve stayed in!!! Don’t get me wrong Amanda in the front was amazing, but there was piles of dust on the furniture, the toilet was gross and the lid was extremely loose. That’s just some of the issues. Not to mention. The breakfast, cereal, WARM milk, stale bread. That’s only a quarter of the issues... the “heated” pool was ice cold, the pool room was freezing and our bath faucet leaked... don’t go by the pictures online like we did, because it’s FALSE advertisement. 

Shayna Stinson's profile image
Shayna Stinson 
5 years ago

Dirty rooms. Nosey neighbors knocking on our door at 4 am and the place smelled like sewage 

William Stevenson's profile image
William Stevenson 
5 years ago

Super noisy room and the manager didnt even care about it. Noone called back or nothing. The water was brown when I first turned it on. The room was also dirty. Never again!!! 

Jenn Cadle's profile image
Jenn Cadle 
5 years ago
Cydney Elmore Lawson's profile image
Cydney Elmore Lawson 
5 years ago

The room was FILTHY and nothing as advertised! You could not even open the door to the bathroom due to the toilet being in the way. The lady at the front desk laughed at us when we said we would not be staying there and wanted our money back. She was RUDE. There was also an envelope with a handwritten note saying “house keeping tip”. I do NOT recommend this hotel! 

Maurice Wayne Britt's profile image
Maurice Wayne Britt 
5 years ago

Rooms are nothing like you see on website. Dirty floors, furniture stained and washcloths looked as though they weren't washed. We were lucky enough to get our money back. Stay away from this hole! 

April Edwards-Skinner's profile image
April Edwards-Skinner 
5 years ago
Kelsey Loya's profile image
Kelsey Loya 
5 years ago

The rooms are filthy. Cockroaches. Possible bedbugs. They did not change bedding. Did not wash towels and rags because they had the stains from our makeup from day prior. The pool looks like it has never been cleaned so we couldn’t use it. They said yes to hot tub but hot tub was nowhere to be seen. Air quality in the room was bad. Door and lock were janky and felt unsafe. We called customer service because we were unhappy and they refused to refund us to find somewhere else. 

Frequently asked questions about Mountain Vista Inn & Suites

How is Mountain Vista Inn & Suites rated?

Mountain Vista Inn & Suites has a 2.5 star rating with 1,794 reviews. 

When is Mountain Vista Inn & Suites open?

Mountain Vista Inn & Suites is open now. It will close at 6:00 p.m.  

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