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Mountain Vista Inn & Suites

2.5

About this business

Location details

3213 2647 Parkway, Pigeon Forge, TN, 37863, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.51,794 reviews
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Robin Crowder Palmer's profile image
Robin Crowder Palmer 
8 years ago
Heidi Butler's profile image
Heidi Butler 
8 years ago

No one in the office at night. Office opens at 8am. Unsanitary. Just a disgusting place..Rude 

Lisa Dawson's profile image
Lisa Dawson 
8 years ago

The room was very dirty and the place needs a make over we booked the room for 2 nights and only stayed 1 night 

Jessica Rikard's profile image
Jessica Rikard 
8 years ago

We were hesitant to stay here after reading bad reviews, but we gave them a shot. We are glad we did! The staff was friendly and quickly fixed our TV remote that wasn't working. The room was clean, we had fresh towels and toiletries, and a nice set up. The location is PERFECT. The staff at the hotel recommended visiting The Island, and it was right behind us! So many great places within walking distance. We will definitely consider staying here again. If the owners would put a little more time and money into keeping the hote... read more

Natalie Shrader's profile image
Natalie Shrader 
8 years ago

Nasty nasty nasty. Walked in and saw conditions and walked back out. Wouldn't give us our money back. Manager is running a filthy trashy inn. Shame on you Bert. 

Kevin Blythe Binkley's profile image
Kevin Blythe Binkley 
8 years ago

Worst place I have ever stayed! Service is awful, manager and staff are completely rude. Carpet is filthy, had not been vacuumed in weeks. Lamps didn't work, had to ask for light bulbs. Half of the wall outlets did not work. Place has no hot water. We were told we could not have any guests or we would be told to leave without refund. Indoor pool was ice cold. When I confronted the manager about the problems he became aggravated. 

Collin Henley's profile image
Collin Henley 
8 years ago

Rude staff and unsanitary conditions. My cousin just had a very disturbing experience here. "So we just got back to our hotel (Mountain Vista Inn) and we were going to head to bed, pulled down the sheets and found this!(pictures of obviously soiled sheets) We quickly gathered our things and went down to talk about a refund. She was very rude and hateful, stating wed been there since 4 and there was nothing she could do about it. I asked for another room and she said absolutely not. I said well I want new sheets. She walks aw... read more

Haley Hieatt's profile image
Haley Hieatt 
9 years ago

The service is great! The staff is great and so sweet❤ Me and my family love it here. I highly recommend this motel. Such a nice place to stay.. 

Meagan Knight's profile image
Meagan Knight 
9 years ago

Bed bugs! Left 10 minutes after being there! Will never go back 

Frequently asked questions about Mountain Vista Inn & Suites

How is Mountain Vista Inn & Suites rated?

Mountain Vista Inn & Suites has a 2.5 star rating with 1,794 reviews. 

When is Mountain Vista Inn & Suites open?

Mountain Vista Inn & Suites is open now. It will close at 6:00 p.m.  

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