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Mountain Vista Inn & Suites

2.5

About this business

7 Story hotel - 3 major factory outlet malls within walking distance. 

Location details

3213 2647 Parkway, Pigeon Forge, TN, 37863, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.51,788 reviews
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Crystal Jordan's profile image
Crystal Jordan 
4 years ago

This place was nasty. We had a roach crawling on the wall. The bed covers had hair and stains on the. The front door had graffiti on it the middle doors look like someone was picking the wood off. Crayon all over the walls. We stayed here because it's was all that was available for that night considering the situation but I will never stay here again or recommend anyone stay here either. For the 250.00 we paid it really meds alot of cleaning and updating done to it. The next morning when we went to check out my husband told ... read more

Rebekah Love's profile image
Rebekah Love 
4 years ago

checked in and went to our room, there was a bed bug. went down to the lobby and the lady gave us another room. went to that room and there was a cockroach. went and told the lady downstairs, and she gave me 2 more keys and told me to make one of them work. one of them, the light did not work inside, and the other room was full of weed smoke from the neighbors. I had my daughter with me. went down and politely asked for a refund. the lady at the front desk was very nice and apologetic.. she told me the owner was not there an... read more

Penny Olsen Willingham's profile image
Penny Olsen Willingham 
4 years ago

Dirty, smelled of urine. Furniture was sticky. Crumbs in cradle of phone. Checked out did not even sleep here 

Jessica Patterson's profile image
Jessica Patterson 
4 years ago

We checked in on 10/1/20. Woke up to find a Live Bed Bug Crawling in my daughter’s bed. This staff was rude and acted as if they already knew they had bed bugs!! No refund was issued for the night we slept with BED BUGS! Don’t stay here 

Tristin Nicole Cox's profile image
Tristin Nicole Cox 
4 years ago

Bed bugs and ac didn’t work and moldy smell 

Donnie Locke's profile image
Donnie Locke 
4 years ago

The place smells,dont change sheets on bed, swimming pool dirty... 

Mark Ellis's profile image
Mark Ellis 
recommend  Recommended
5 years ago

Not perfect. Is outdated but everything was clean. I'm not sure on all bad reviews but I noticed they are under construction in all the rooms. our room was nice and we had 3 bedrooms. 

Brittany Daniels's profile image
Brittany Daniels 
5 years ago

This is the WORST hotel I’ve ever stayed at in my life. We booked using Expedia and the pictures look absolutely nothing like it does in real life. The first room was disgusting, holes in the walls, dirty towels that were literally stiff, dirty bathtub, stains and hair on the sheets, fixtures hanging from the ceiling and more. They said they don’t give refunds so we had to get another room and it was still filthy. The elevator was gross and smells terrible. On the 3rd night we came back to our room and I’m almost positive so... read more

Sandra Helms Bowser's profile image
Sandra Helms Bowser 
recommend  Recommended
5 years ago

i put would recommend, only if you dnt mindthe out dated room, dingy linen, rough sheets, etc. we had the suite with the jacuzzi which didnt work correctly but made the best of it. Room had NO window to see out but out on balcony you had a great view of the island. 

Frequently asked questions about Mountain Vista Inn & Suites

How is Mountain Vista Inn & Suites rated?

Mountain Vista Inn & Suites has a 2.5 star rating with 1,788 reviews. 

When is Mountain Vista Inn & Suites open?

Mountain Vista Inn & Suites is closed now. It will open tomorrow at 9:00 a.m. 

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