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Motus Commercials Derby - Volkswagen Van Centre
- Automotive
- Derby
About this business
Location details
MOTUS Commercials Volkswagen Van Centre, Ashbourne Rd, Ashbourne Rd, Mackworth, Derby, DE22 4NB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I visited the dealership due to an issue with the rear single seat release and folding mechanism, which is currently not functioning. As the seat cannot be removed, it is significantly affecting my ability to use the vehicle for work purposes. This makes the issue a priority, and I expected a prompt and professional response under my Extended All-In Plan Warranty. However, after waiting for over three hours at the dealership, I was told – in a dismissive and rude manner – that my van "did not have factory-fitted seats," and ... read more
It’s been 8 months since my purchase and still waiting for second key, wheel to be sorted, not to mention locking wheel nut is missing. After many attempts to contact the vw van centre and leaving messages with the manager, writing a complaint, still nothing. Go ahead and purchase from them if you wish to be ignored, listen to empty promises and get stuck with a flat tyre one morning, which you can’t do anything about without the missing locking wheel nut. Absolute joke, not looking after your customers whatsoever. Please fe... read more
Completely useless.A complete waste of my time and cost to my business.Had my van booked in for a diagnostic test,arrived at 9am to be told it's not booked in until next month.I had the email to say this was not the case,it clearly was booked in on the 18th June.Then stated to me we have not got the ABT software,more than likely you forgot to order it.Will never use these clowns again.
Andy Vickerton looked after me very well when I came to view & test-drive the ID.Buzz I'd identified via a web site as probably suiting my needs. Before my visit, he sent me a personalised video of the vehicle and answered questions from me promptly. During my visit, Andy was most hospitable and put me at my ease. He was most patient in answering further questions about the vehicle and kindly arranged for it to have a rear view camera fitted prior to delivery. He even humoured me with an experiment to see how the alarm's int... read more
Frequently asked questions about Motus Commercials Derby - Volkswagen Van Centre
How is Motus Commercials Derby - Volkswagen Van Centre rated?
Motus Commercials Derby - Volkswagen Van Centre has a 4 star rating with 108 reviews.
When is Motus Commercials Derby - Volkswagen Van Centre open?
Motus Commercials Derby - Volkswagen Van Centre is closed now. It will open at 9:00 a.m.
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