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Mosaic at Miramar Town Center

4.5

About this business

Studio, 1, 2, & 3 bedroom apartment homes in Miramar, FL 

Location details

11575 City Hall Promenade Suite 100, Ste 100, Miramar, FL, 33025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.51,140 reviews
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Ms. F.'s profile image
2 years ago

So Disappointed!!! PLEASE DO BETTER Received my apt with soaked carpets, which weren't new as told. I could have applied for a unit without carpet as my daughter has resp issues and I had concerns regarding carpeting; toilet came with mold/grime (none in bathrooms were replaced), track lighting bulbs were out and the keys to my apt did not work in the door. They came to change it and only 1 key was working. Disappointed and not what I expected. Nothing like the display unit I was toured in. I could not move any furniture in ... read more

Business response:

Thank you for sharing your thoughts with us. We understand the importance of clear communication, and we want your home to be a functional space for your family. With that in mind, we would appreciate an opportunity to discuss your concerns in greater detail to determine how we can increase your satisfaction. When you have a moment, please contact us at corporatecontact@alapts.com. 

Cinthia G.'s profile image
Cinthia G. 
2 years ago

Don’t move here. They don’t care about you. You made a request and they never do it. I requested PEST CONTROL THREE TIME IN THE LAST 8 days and they say is completed. I still have the same mosquitoes in my apartment. Neighbor making noise and you going to the management and they do NOTHING. Neighbor with dogs peeing in your front yard and management doing NOthing Trash in the mail trash and management doing NOTHING Trash outside the trash room and management doing nothing. People cannot leave with all this trash all over the... read more

Dayli B.'s profile image
Dayli B. 
2 years ago

Horrible everything was going great until new Management arrived, now NO ONE cares to answer emails or phone calls. they decided to do some upgrades to the units while tenants are still leaving there, this caused personal property damages, I am having an issue with one of the fans that were installed, do you think someone has bothered to reply to my emails or responded to any of my calls? completely in shock with this place. NEVER AGAIN. 

Jeniffer Marie Flores's profile image
Jeniffer Marie Flores 
recommend  Recommended
4 years ago

#APTeamsDay2020. Today we celebrate all essential leasing and maintenance teams who have been the Frontline heroes during this time, helping residents stay safe as they stay home. Thank you for your dedication!!! 

Business response:

Thank you for your kind words, Jennifer. We appreciate your recognition, it means the world to us! 

Melanie R.'s profile image
Melanie R. 
5 years ago

Mosaic and ZRS Management: A property and property management company that doesn't care about it's clients/residents I would have given this place a 4 star when first moving in. Eva was friendly and really made us excited about moving into our first "home". We didn't really have any issues during the time of our stay. There were things we didn't like but nothing major to advise of. Fast forward to the end of our contract - After leaving, we were charged $220 for "damaging" the carpet in the bedroom. Mind you, we cleaned the ... read more

Business response:

We’re sorry to receive this feedback. At times we do need to deduct a portion of a resident’s security deposit in order to get the apartment to move-in condition for the next resident, and we understand that this is stressful. We’d love the opportunity to speak to you directly about your concerns, so please give us a call at 305-753-8922 or email us at muze@zrsmanagement.com. Thanks. 

Melanie Romeo's profile image
Melanie Romeo 
5 years ago
Melanie Romeo's profile image
Melanie Romeo 
5 years ago

I would have given this place a 4 star when first moving in. Eva was friendly and really made us excited about moving into our first "home". We didn't really have any issues during the time of our stay. There were things we didn't like but nothing major to advise of. Fast forward to the end of our contract - After leaving, we were charged $220 for "damaging" the carpet in the bedroom. Mind you, we cleaned the carpet every single weekend as well as upon moving out... also note, we had a pet who was never allowed in the bedroo... read more

Business response:

We’re sorry to receive this feedback, Melanie. At times we do need to deduct a portion of a resident’s security deposit in order to get the apartment to move-in condition for the next resident, and we understand that this is stressful. We’d love the opportunity to speak to you directly about your concerns, so please give us a call at 305-753-8922 or email us at muze@zrsmanagement.com. Thanks. 

Donna De George's profile image
Donna De George 
5 years ago
Cherie Brodnax-Eaves's profile image
Cherie Brodnax-Eaves 
5 years ago

Frequently asked questions about Mosaic at Miramar Town Center

How is Mosaic at Miramar Town Center rated?

Mosaic at Miramar Town Center has a 4.5 star rating with 1,140 reviews. 

When is Mosaic at Miramar Town Center open?

Mosaic at Miramar Town Center is open now. It will close at 6:00 p.m.  

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