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Mosaic Apartments
- Apartments
- Fort Worth, TX
About this business
Mosaic is a charming community surrounded by natural beauty and lush landscaping perfectly placed in the heart of the Fossil Creek neighborhood located in Haltom City which is just 15 minutes of downtown Fort Worth. Within minutes of our community we are sure you will find you and your family’s lifestyle enjoyments. Take a stroll through the outdoor mall of Alliance Town Center, visit the Historic Stockyards of Fort Worth, and you can end your day with a short 5 minute drive to Western Center Blvd where you will find t... read more
Location details
5600 N Beach St, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Management team at the Mosaic Mueller In Austin is the single most disorganized group of individuals I have ever met. We moved in a few weeks ago and from day one, our apartment was not ready, dirty, and several other maintenance issues from day one. It took them a week to just provide mail keys. On top of that the door near our apartment is broken and it has been several weeks and nothing has been done. This door would allow any individual to access the apartment, a massive safety concern in a town like Austin. If someo... read more
Currently residing at Retreat at Lake Lynn in Raleigh, NC. During construction above me, water has leaked out & I came home to a my ceiling on my stove & standing water in my kitchen. I had to threaten office staff to get out here same day (it was an end of day around 4:45PM). Their staff came in & went upstairs and told outside contractor to clean it up. Initial debris was marginally picked up, leaving standing water in my stove & ruined my coffee maker, and other small value items. I'd assume it would be handling the next ... read more
Business response:
Hello ******, Thank you for taking your time to write a review. We understand that not all reviews aren't going to be great, but we love to hear our residents concerns. We really strive to provide the best customer service to all. Can you please reach out to us via email at **********@knightvest.com so we can assist you with all your concerns. We'll await your response to assist you in this matter. Thank you. The Retreat Management
This management company is a slum landlord in the same way that Trump was in Queens, New York. I live in **************************** Inn austin Texas and the moment they purchased it we started to have landfill garbage in the trash chute spill out onto every level four floors piling out with stink an odor and rats just disgusting. Furthermore puddles of water massive puddles of water have piled up on every floor and it was not cleaned up or attended to and complaints have been made to the sanitation department and the housi... read more
Business response:
****** Thank you for your feedback! We understand that these situations are something no one should have to experience. All issues with the fire sprinkler suppression systems causing the water leaks have been resolved, as well as the backed up drainage piping in the garage. Bulk trash has been onsite to remove trash build up, and will stay on standby if needed until our Waste Management issues are resolved. Our Mosaic staff is actively taking affirmative and swift steps to make our community great again, and we are really ex... read more
I began leasing with Avondale Parc apartments in July/august of 2019 and paid my rent on time as I always do, patiently waited for all of my complaints to be handled, they would do random work that wasn't connected to my requests constantly but I was patient and understanding. In March 2020 I was placed on strict bedrest and lost my job due to covid so I requested to move out in May to move back with family and that was the 60 day notice. I wasn't informed of a fee to move out which I figured Was due to covid so months later... read more
Business response:
Thank you for letting us knows about your concerns, ********** We'd appreciate a chance to address these thoughts on improvement, so please give our leasing office a call. We can assure you that our residents' comfort is a top priority for us, so it'd be a pleasure working through these concerns with you. Thank you!
In my 10+ years of renting, this is the only management company I have ever conflicted with. Knightvest Capital purchased my apartment building this summer and Knightvest Management took over daily operations. Interior renovations began almost immediately. The vendors performing the renovations were permitted to use power tools in the apartment hallway and inside apartment units, rather than outside on the grounds away from occupied units. Not only was Knightvest Management unwilling to accommodate my situation (working from... read more
Business response:
Ms. ******* has been contacted by Knightvest's legal team regarding her situation. We are handling these issues internally. As instructed by our lawyers, Ms. ******* can contact Christopher ******** at choynicki@scottclarklaw.com should she have any further questions or comments.
Asheville at spring branch apartment is the worse apartment I had ever lived in. Their workers and management are the reason why. Their manager, Omar ******* said I could bring a check to pay my rent, and I did. Turns out 2 days later I check my online resident page. My bill is still the same and what is more annoying is that there is a late fee on it! A LATE FEE because their workers don't have the mental capacity to know that I paid! Every other apartments I've been at either received my check payment the same day or the n... read more
Business response:
On Monday, 4/6/2020, our Regional Manager sent an email to Mr. *** that there was a software error and that his late fee had been reversed that is account now had a $100 credit. She also, spoke to Mr. *** via phone on 4/9/2020 and he stated that is account had been taken care and everything had been resolved.
I spoke with Rnt Debt. They settle offer is $3900. That is completely unacceptable for me. I gave the 60 day notice. The price is the other person in the lease is Victoria *****. We both went in the office and told them. So she was able to get off the lease and I'm stuck with the bill? Now, that does not seem right. It was explained to the leasing office that she had to leave and obviously I could not afford this 3 bedroom apartment all by myself. So I gave my 60 days because I needed time to get something cheaper and get al... read more
This property management company is the most corrupt and evil one that I have ever had the misfortune of deling with. They will charge for unfinished work or even work that was never done. They will lie and cheat you even if there are legal documents that contradict their lies. The fact that this company has an A+ with the BBB is in no way proof of how they are, and also brings 4th reliability of the BBB into question.
Business response:
Hello, we are very disappointed to hear this is how your experience has been at one of our properties. We would never want any resident to feel as though they are being cheated or lied to. Please, at your earliest convenience, contact our corporate office at info@knightvest.com. We would like to know which property it is that you are referring to and the situation that occurred that made you feel this way. We hope we are able to turn this around for you and clear up any miscommunication that may have occurred. Thank you for ... read more
When I moved into my current apartment (Indigo, formerly Braesview in San Antonio), I hoped to live there until I moved to the retirement home down the street. However, once Knightvest took over management of the property it has become nearly unlivable. Packages are routinely "lost" and when I call the office all I get are recordings. If I stop by the office, usually no one is there or there is only one person there who is busy with someone else. Maintenance is practically non-existent and multiple improvements that were pr... read more
Business response:
***** Indigo apartments first of all values you as a resident. Team members are here in the office Monday through Friday fully staffed to take care of our resident's needs. Saturday's we have one team member who works in the office and the office will close from time to time to show property. I am very concerned regarding your packages being missing a total of 10 times and would like to assist you in finding out where those packages might have ended up at. Our community is attractive, maintained by Knightvest and has wonder... read more
Frequently asked questions about Mosaic Apartments
How is Mosaic Apartments rated?
Mosaic Apartments has a 3.4 star rating with 285 reviews.
When is Mosaic Apartments open?
Mosaic Apartments is closed now. It will open tomorrow at 9:00 a.m.
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