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Morton Plant North Bay Hospital- Emergency Center
- New Port Richey, FL
About this business
Bariatrics/Weight Management |Behavorial Health |Cancer |Cardiology |Diabetes & Endocrinology |Emergency Care |Home Care |Imaging |Neurosciences |Orthopedics |Outpatient Centers |Palliative Care |Rehabilitation |Sleep Disorders Centers |Support Groups |Surgery |Urgent Care |Vascular |
Location details
6600 Madison St, New Port Richey, FL, 34652, United States
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I was severely abused physically and mentally by the nurses and the ER doctor at the time name of Osborne , I was beaten physically by male techs and denied food and water all day , they refused to give me a pillow and kept violating my patient rights and took my personal phone away from me and I’m almost 5 months pregnant.
Business response:
Hi Morgan. We are sorry to hear about your experience at Morton Plant North Bay Hospital and would like the opportunity to discuss your concerns. If you would please click on this link to fill out our feedback form, our customer experience team will contact you to learn more: https://baycare.org/contact-us/customer-feedback-form. Thanks - Taylor (156000)
I took my wife to the Port Richey ER on Oct 7,2020 and arrived at 515pm. She had severe hip pain and was not able to stand or walk and we suspected a hip fracture due to her medical history. Initial intake was issue free and the waiting room staff said that it would be a while. I was not allowed to wait with her, even though ZERO NONPATIENTS in waiting room had temperature taken so why take COVID precautions. At 650pm my wife was taken for xrays. The orderly that pushed her in the wheelchair hit her foot on EVERY door and co... read more
Business response:
Good morning Jim. We appreciate you taking the time to share your concerns about Morton Plant Hospital North Bay Hospital and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/cu... read more
RecommendedFrom start (ED) to finish (OSV), my experience was exceptional, as expected. The doctors, nurses, techs, and ancillary team at North Bay are truly the best of BayCare and did not disappoint me once during my stay. Thank-you to each and every person who took great Bay”care” of me: ED- Dr. Smith, Rachel Ann, Ashley Christina Theresa, Ryan, Sue, Krissy (💕), Sarah from registration, Stephen, Joe (Lou), and high honors to Joy from radiology (ty Joy for coming in for me 💕), Dr. Chi, Dr. Nguyen, and those from OSV- Kim M., Jillia... read more
Business response:
Hi Theresa - We are happy to hear that you were provided exceptional care at Morton Plant North Bay Hospital ! We will be sure to let the team know how much you appreciate it! Thank you, Vince (102795)
Very kind and professional care. Staff excellent to work with, extremely helpful and understanding of the COVID situation and the stress it out on families not being able to sit with their loved ones, they overly compensated for this by providing information and updated by phone. The staff was wonderful.
Business response:
Hi Nancy. Thank you so much for the kind feedback. We are glad to hear it. We will pass this along to our team at Morton Plant North Bay Hospital! Thank you! - Taylor (102038)
Everything! From the docs to the nurses to the PCTs. Even the food was good!😊
After repeated blood draws, at least five different times of multiple vials. A chest x ray, an ekg, urine analysis, many other test I don't know the names to..... A heart cath test was ordered by a doctor I have never spoken to. I spent all of last night panicking, crying, and awake... I was denied food, water, and ice chips for almost 12 hours. A different doctor shows up to consult me before we start the procedure... Due to staff miscommunication, and mixing up patient orders I almost received an invasive procedure. My anx... read more
I was recently admitted to Northbay Obersvation unit. while I was admitted I had outstanding care thru out my entire stay. Kim the manager of the unit stopped to check in daily. Her nursing staff was very accommodating and professional. the entire staff was excellent. I had a catherization and got to recover back is obersrvation. Katie and Jillian did an excellent job with my care. I did not have any brusing from my cath and my site looks amazing. I truly believe this is because of the amazing care I received. I highly recom... read more
Business response:
Hello Jamie. We are happy to hear that you were provided exceptional care at Morton Plant North Bay Hospital! We will be sure to let the team know how much you appreciate it! Thank you, Lisa (99187)
this hospital is 1000 times better than Trinity! the staff actually is compassionate, takes the time to listen to you, and really goes the extra mile. I was here with severe food poisoning and the nurse actually rubbed my back and comforted me as I was crying in pain. at Trinity I was in a similar situation and was told to "stop making a scene" the new ER looks great too!
Business response:
Hello Kimmi. We are happy to hear that you were provided exceptional care at Morton Plant North Bay Hospital! We will be sure to let the team know how much you appreciate it! Thank you. - Taylor (98432)
Hope you don’t need urgent information, they don’t answer their phones, have been on hold for 5 min to reach the operator? Hire some people
Business response:
Hi Lynda - We are sorry to hear about your experience calling Morton Plant North Bay Hospital. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thank you, Vince (96487)
Frequently asked questions about Morton Plant North Bay Hospital- Emergency Center
How is Morton Plant North Bay Hospital- Emergency Center rated?
Morton Plant North Bay Hospital- Emergency Center has a 3.6 star rating with 511 reviews.
When is Morton Plant North Bay Hospital- Emergency Center open?
Morton Plant North Bay Hospital- Emergency Center is open now. It is open 24/7.
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