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Morehead Honda
- Car Dealers
- Newburgh, NY
About this business
Morehead Honda is family owned and operated since 1946! Here at Morehead Honda, we take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a brand-new Honda, Certified, or Pre-Owned model, we would be happy to assist you in your car buying process. At Morehead Honda, we give you easy access to the most up-to-date internet car buying tools: you can quickly view our new Honda Specials, Used Car Specials, new Honda inventory, used vehicle inventory, request a test drive,... read more
Location details
1000 Auto Park Pl, 1000 Auto Park Place, Newburgh, NY, 12550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
RecommendedGreat customer service. Thank you Frank Quinones and the other parties involved. They were very helpful and made sure the deal went through smoothly. Three cars in less then 3 months for my family. One happy first time new car owner. Thanks the Colon's
Business response:
Congratulations Maryann!!
This place has no business selling cars or working on them. The owner is a pompous prick who thinks he is above everyone. Instead of fixing a car under warranty they just shut the check engine light off and tells you the car is good. Car breaks down less than a mile from the shop. Absolutely horrible service. Shop small don’t go to these clowns. I will be contacting the Better Business Bureau.
Business response:
Hello Kevin, With all due respect, once you put after market parts on your vehicle that you purchased elsewhere, it immediately voids your Honda warranty. The service manager was trying to assist you, but after name calling and the overuse of profanity there is nothing for Morehead Honda to assist you with.
Service department decided rather than fix a problem that came up with a code, they would just reset a few times and wish it away. Picked up car and shockingly, same issue. Service mgr (because his name is Morehead) thinks he’s some sort of god and his best approach is to “part ways with customer” rather than fix the problem. Honda should be ashamed to have their name displayed in that service department. Bought several cars from them before. Never again!!!!
Business response:
Hello Kevin/family With all due respect, once you put after market parts on your vehicle that you purchased elsewhere, it immediately voids your Honda warranty. The service manager was trying to assist you, but after name calling and the overuse of profanity there is nothing for Morehead Honda to assist you with.
Big shoutout to Honda today for refusing to see me and turned me away like a piece of garbage after I blew out my tire on the highway going to work and almost crashed my car. So this is how you treat someone that’s been taking my car to you for years. You’re a complete joke and will be taking by my car elsewhere from now on. Goodbye
Business response:
Hello Scott, I’m sorry you didn’t have a pleasant experience with our service department. We are booked for full for service appointments this weekend, however we did offer you to leave the vehicle and would look it as soon as possible.
Rude management, especially manager “Michael”. They do not return your phone calls or emails until they realized their was an issue on their end, and need an additional signature from me. Tried to reach out to them numerous times but no one can acknowledge it or return my calls. Was Told by manager that he was “going to hold my ezpass hostage” for an issue with paperwork made on their end with DMV. Terrible customer service.
Professional and courteous staff. Great and fast service. Your money goes a long way😎. Thank you Morehead Honda and Nikkole B. Daya for a great buying experience😎
Bad Customer Service from the service manager JENNIFER got the brush off when asked for a loaner car for service being done on a car still under warranty. Brought 2 cars from Morehead also get the regular matinence service from here no help or feedback from these guys on a loaner for a car that has been there for a week waiting for a part on back order. Didn't even see if they can get one from another location. Didn't feel I was given proper customer service. Wouldn't recommend this dealer to anyone. No help from these guys.... read more
Business response:
James I apologize that you feel you had bad customer service from our service department. Unfortunately we have limited loaner vehicles due to the circumstances of Covid-19. Availability of loaners is not based off of payment, but rather safety concerns and/or availability. If you would like please reach out to me personally my name is Jen and my number is 845-561-3800 ext. 2294. Thank you
Went in for a CR-V and drove away with a 2020. Great place, recommend to anyone looking for a Honda. Ask for Doug Matthews, an absolute professional. 5 Stars from us.
Was supposed to get service done to my car and called to schedule the appointment with a Groupon that they confirmed they would take a month ago. They called today. A day before my appointment, that I had to move my entire schedule around for, to tell me that they would not be honoring my groupon for said appointment and I would have to pay full price if I wanted the service done. Very unprofessional and inconsiderate.
Business response:
I’m sorry Shauna, we only accept Morehead Honda Coupons. I am more than happy to offer an discounted service for the inconvenience, please call (845)561-3800 and I would be happy to assist you.
Frequently asked questions about Morehead Honda
How is Morehead Honda rated?
Morehead Honda has a 4 star rating with 942 reviews.
When is Morehead Honda open?
Morehead Honda is closed now. It will open tomorrow at 11:00 a.m.
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