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Monroe Wheelchair is New York State's largest Rehabilitation Equipment Provider, providing a wide variety of medical equipment, rehabilitation products and services to maximize independence, function, health and comfort. Monroe Wheelchair is a family owned and operated company and has been providing medical equipment solutions to the Upstate New York region for over 65 years.
3340 Monroe Ave Ste 4, Ste 6, Brighton, NY, 14618, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Brought my cousin in to get a scooter for Christmas, they told us to schedule an appointment. Going somewhere else.
They are amazing! They jump on repairs right away unlike other places in the Rochester community.
Would give them a 0 as a rating if I could!!! Nothing but a headache every single time dealing with them!
We have had a fantastic experience with Monroe! Dave and Chris all worked with us to make sure my daughter was fitted with the best hand cycle for her. Even though we were presented with equipment availability obstacles, all involved approached the obstacles professionally and promptly. The time spent on my family fitting my daughter is valued and we all agree that the payoff is monumental and exponentially valuable! When Dave delivered her hand cycle last weekend I couldn't tell who was more excited, him or us! She is so ha... read more
I can only state my experience from the Latham office, but if you can, stay away from these people like the plague. They're great for the first few months, but the chair i got from them is a lemon., which they now refuse to fix because I let them know, in less than a polite way, that their service sucks. Waiting over 6 weeks for batteries for a chair less than a year old is ridiculous. The funny part nearly everyone I tell this story to, already knows the company. Something tells me I'm not the only frustrated customer. Agai... read more
I'm glad I came to Monroe Wheelchair instead of taking my chances with an online vendor. Not only did they help me find a manual wheelchair model that suits my changing needs, they also supported me with a level of service that was truly exceptional. A huge thank you to Adam, Jessica, and Molly!
Business response:
Hi Jill! Thank you for the kind review and for giving Monroe Wheelchair a chance to help. :) We are truly honored and please give us a call or stop in any time if we can assist in any further. I'll make sure Adam, Jessica, and Molly see your thank you. Have a great day!
Monroe Wheelchair has a 3.9 star rating with 75 reviews.
Monroe Wheelchair is open now. It will close at 5:00 p.m.
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