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Monroe Wheelchair

3.9

About this business

Monroe Wheelchair is New York State's largest Rehabilitation Equipment Provider, providing a wide variety of medical equipment, rehabilitation products and services to maximize independence, function, health and comfort. Monroe Wheelchair is a family owned and operated company and has been providing medical equipment solutions to the Upstate New York region for over 65 years. 

Location details

3340 Monroe Ave Ste 4, Ste 6, Brighton, NY, 14618, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.975 reviews
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Brandon Stanton's profile image
Brandon Stanton 
7 years ago
Jason Michael's profile image
Jason Michael 
7 years ago

Brought my cousin in to get a scooter for Christmas, they told us to schedule an appointment. Going somewhere else. 

Ruth Eliana Cleveland-Mott's profile image
Ruth Eliana Cleveland-Mott 
8 years ago

They are amazing! They jump on repairs right away unlike other places in the Rochester community. 

Alyssa Maxwell's profile image
Alyssa Maxwell 
8 years ago

Would give them a 0 as a rating if I could!!! Nothing but a headache every single time dealing with them! 

Cari Olin Joyce's profile image
Cari Olin Joyce 
8 years ago

We have had a fantastic experience with Monroe! Dave and Chris all worked with us to make sure my daughter was fitted with the best hand cycle for her. Even though we were presented with equipment availability obstacles, all involved approached the obstacles professionally and promptly. The time spent on my family fitting my daughter is valued and we all agree that the payoff is monumental and exponentially valuable! When Dave delivered her hand cycle last weekend I couldn't tell who was more excited, him or us! She is so ha... read more

Thomas Brush's profile image
Thomas Brush 
8 years ago
Jeff Roulier's profile image
Jeff Roulier 
8 years ago

I can only state my experience from the Latham office, but if you can, stay away from these people like the plague. They're great for the first few months, but the chair i got from them is a lemon., which they now refuse to fix because I let them know, in less than a polite way, that their service sucks. Waiting over 6 weeks for batteries for a chair less than a year old is ridiculous. The funny part nearly everyone I tell this story to, already knows the company. Something tells me I'm not the only frustrated customer. Agai... read more

Lindsey Allen's profile image
Lindsey Allen 
9 years ago
Jill Ennis's profile image
Jill Ennis 
9 years ago

I'm glad I came to Monroe Wheelchair instead of taking my chances with an online vendor. Not only did they help me find a manual wheelchair model that suits my changing needs, they also supported me with a level of service that was truly exceptional. A huge thank you to Adam, Jessica, and Molly! 

Business response:

Hi Jill! Thank you for the kind review and for giving Monroe Wheelchair a chance to help. :) We are truly honored and please give us a call or stop in any time if we can assist in any further. I'll make sure Adam, Jessica, and Molly see your thank you. Have a great day! 

Frequently asked questions about Monroe Wheelchair

How is Monroe Wheelchair rated?

Monroe Wheelchair has a 3.9 star rating with 75 reviews. 

When is Monroe Wheelchair open?

Monroe Wheelchair is open now. It will close at 5:00 p.m.  

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