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Monkey Joe's
- Party & Event Planning
- Gastonia, NC
About this business
What fun it is to bounce thought Monkey Joe He was so excited about his new found fun that Monkey Joe and his friends explored the island to find more bouncy places for everyone to enjoy
Location details
3924 E. Franklin Blvd., Gastonia, NC, 28056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 10:00 a.m. to 8:30 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Business response:
Kim- Thank you for the feedback, we are disappointed to see our website's information caused a confusion that resulted in a disappointing experience for you and your family. We will be getting in touch with someone to help make our website information more accurate so this doesn't happen in the future. We hope you have a great week.
Business response:
Hi, Sarah, we're glad the kids had fun, but we're very sorry you weren't satisfied with your experience. Thanks for taking the time to speak with us and update your rating. We truly appreciate your feedback.
Business response:
Leslie, we are disappointed to see that your experience was not what you hoped for. We always strive to provide the best possible customer service for all our guests and appreciate your feedback. While we do stand behind not letting adults jump in the bounce houses for safety reasons, we do have jumps that are designated to the 3 and younger children that adults can assist in. Again, we appreciate your time and your feedback.
Business response:
Ms. Sparks - We appreciate your review and sharing your feedback with us. At Monkey Joe's safety is our number one priority and in en effort to prevent accidents, we do have age/height limitations in place for the safety of all our guests and those should be strictly enforced. Again, we appreciate you sharing your feedback, without it we could never grow.
Business response:
Thank you for your feedback, we are sorry to hear you were disappointed with your visit. At Monkey Joe's our number one priority is safety. We do ask that all parents and guardians supervise their children while playing on our inflatables. We understand the little guys that come to Monkey Joe's may need a little encouragement from their parents. So, we have provided bounce houses for the 3 and under children, where adults can assist those children while they become comfortable with our facility. For additional assistance in ... read more
Business response:
Tracy- Thank you for taking the time to review this location. We do have height and age limits in place for the safety of the children, however, we are disappointed to see that there was an issue with your visit. We appreciate your feedback and your comments will be shared with our management team.
Business response:
Thank you for your review!
Frequently asked questions about Monkey Joe's
How is Monkey Joe's rated?
Monkey Joe's has a 3.2 star rating with 128 reviews.
When is Monkey Joe's open?
Monkey Joe's is open now. It will close at 8:30 p.m.
Need help? Contact us.
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