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Mock's Mazda
- Car Dealers
- Grants Pass, OR
About this business
Visit Mock's Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Grants Pass, this Mazda dealership is located at 913 S.E. Sixth.
Location details
913 SE 6th St, Grants Pass, OR, 97526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 2003 Escape was having a problem with a leak in the valve cover gasket. With 188,000 miles on it I was considering buying something newer with less miles. Decided instead to take it in for service to see what repairs were needed. So glad I did....several leaks and when the job was done it was running like a new car. Thanks to Tom getting me in and monitoring repairs for me. He knew I was in the process of moving and having one less thing to worry about was good. I have purchased 2 new cars and 2 used cars from Mocks and t... read more
These guys over her are full of shit don't don't shop here there Ford's are pieces of shit and sucky ass people working here Ford found on road dead !!!
Business response:
Thanks for reaching out to us, Jonathan. We are interested in learning more about what caused you to leave us such a low star rating. Please give us a call at (541) 476-6656 if you’d like to discuss this matter further. We look forward to hearing from you. Take care.
Don't even go here these people are rude they make you feel like they don't have time for you I wish we never had bought our Raptor there
Business response:
Thanks for taking the time to express your honest concerns, Carrie. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please contact us at (541) 476-6656 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
Business response:
Felecia, your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (541) 476-6656 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Made an appointment for F-250, fix E. brake. Get quote on oil leak. Get quote on exhaust leak, fix passenger window. No service done. too busy to look at truck ,wasted time and fuel 30 mile round trip. Poor service.
Business response:
Alton, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We value your input and your business so we hope to speak with you soon.
After buying 4 cars from mocks we decided to buy are 5th, what a joke. Couldn't believe how poorly we were treated. After many positive buying experiences we decided that this last experience was enough to keep us from going back. Mocks lost a very loyal set of customers.
Business response:
Thank you for bringing this unfortunate experience to our attention, Aj. As one of our valued clients, we deeply regret to hear you left our dealership feeling this way. Please give us a call at your earliest convenience so we can understand what exactly happened that caused you to feel this way and we will do our best to make it up to you. We value your input and your business so we hope to speak with you soon.
My mother and I walked around Mock's during the afternoon for 15 minutes and already knew what car we were interested in after doing research. Cash on hand to purchase, not one person approached us. We specifically drove up from Eagle Point to Mock's, ended up driving back to Medford and buying vehicle locally for a lesser price. Thank you for a valuable lesson Mock's, after speaking with other dealers around Grants Pass, this seems to be your going reputation. Usually car salesmen are overly annoying, being ignored was a wh... read more
The people there are very helpful and respectful,
Frequently asked questions about Mock's Mazda
How is Mock's Mazda rated?
Mock's Mazda has a 3.9 star rating with 389 reviews.
When is Mock's Mazda open?
Mock's Mazda is closed now. It will open at 9:00 a.m.
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