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Miracle-Ear, Inc

1.6

About this business

Location details

150 S 5th St UNIT 2300, Minneapolis, MN, 55402, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.664 reviews
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Nancy S.'s profile image
Nancy S. 
2 years ago

I received a post card from Miracle Ear promising $25 if I came in for a free hearing test. I did that in May, and when I presented the card, I was told I'd receive the $25 in two weeks. Didn't happen, so I called first the **** Rapids ******************* then the 800# they provided for Miracle Ear, and again was told I'd receive it in two weeks. Didn't happen. I called again and talked to someone on June 22, and again on July 11, same response. On July 11, they were very apologetic, and the woman said she would make sure I ... read more

Christopher S's profile image
Christopher S 
2 years ago

This miracle error location is ripping me off. I did not like them. I brought them back after two days. They refused to give me a full refund. They want nine hundred and seventy five dollars to take them back. I thought thirty days I had a full refund coming. This is a senior citizen rip off.I contacted miracle ear,never heard back.very susp. Financial also.im not happy,I'm within 30 days I want my money back,as promised. 0 stars I'm going too report to bbb.,aarp, ********* Tictok,my God what a total ripoff. 

Ruth T's profile image
Ruth T 
2 years ago

Do not deal with this Company..They lie and mislead you...And for ***** dollars, I was Ripped Off badly! 

Business response:

Hello, Thank you for reaching out, you have reached Miracle-Ear Corporate ************* Team. We apologize for any inconvenience this has caused, and we are glad you brought this to our attention. We invite you to contact our ************* Team on ************ to discuss this matter further and open a case for you. Thank you, have a wonderful day. 

Kevin A's profile image
Kevin A 
2 years ago

Biggest waste of money went in to spend $2000 talk me in to spending $8000 been back in forth feels like already 40 times they don't last and refuse to give u a different kind and force you past the return date is what they did to me I will not ever buy from them again and neither should anyone 

Business response:

Hello, Thank you for reaching out, you have reached Miracle-Ear Corporate ************* Team. We apologize for any inconvenience this has caused, and we are glad you brought this to our attention. We invite you to contact our ************* Team on ************ to discuss this matter further and open a case for you. Thank you, have a wonderful day. 

Liane A's profile image
Liane A 
2 years ago

Lied to me about the return policy. Gave me broken hearing aids and did not care. Told me to go home with them. Nothing else. Told me thats just the way I need to accept them. These hearing aids cost me $8,000. They are no better then ****** Brand. In fact ****** is BETTER! They will clean them as many times as needed. You don't even have to make an appointment. WAY MORE CONVENIENT! 

Business response:

Hello, Thank you for reaching out, you have reached Miracle-Ear Corporate ************* Team. We apologize for any inconvenience this has caused, and we are glad you brought this to our attention. We invite you to contact our ************* Team on ************ to discuss this matter further and open a case for you. Thank you, have a wonderful day. 

S. R.'s profile image
S. R. 
2 years ago

I am disgusted with how they have treated my parents. My father went in and they sold him (after telling him he would have no hearing in one ear) two hearing aids for a crazy amount. They were upset about it that night and indicated this to me that same evening. I told them to cancel the purchase immediately and we would look into it further together. They called the store back and they had closed. So my mother called first thing in the morning and told them they were going to get a second opinion first and the store (Miracl... read more

Business response:

May 1, 2023 BBB Case ****** Miracle-Ear Case number ***** Good Morning.Each MIracle-Ear store is independently owned and operated. The ******* ** store is owned by:HL ******** ************************************************************************ ohone ************ Please contact HL ************ to further address this case.Thank you for your patience and understanding.Best regards,********************************* Miracle-***************** ************ 

joseph m's profile image
joseph m 
2 years ago

i went to the ****, ****** store. it was like buying a used car. they loved me until i wasn't interested. i have a chronic discharge in my right ear. she kept pushing an IEC aid even after i expressed my disagreement. it is not an acceptable, or reccommended option. the moisture creates a heavy maintainence scenario.after all of this, promised by the invition i received in the mail, the $100 restaurant gift card never materialised. tried to send a message on thier website, they wouldn't let it through. postal fraud? 

Business response:

May 1, 2023 RE: BBB Review ID ****** Miracle-Ear Case number ***** Good Morning.Each MIracle-Ear store is independently owned and operated. The store in ****, ** is owned by:****** Services ******, LLC.************************************************************************************** Phone ************ Please direct your specific questions to ****** Services ******, LLC.Thank you for your patience and understanding.Best regards,********************************* Miracle-***************** ************ 

Lisa B's profile image
Lisa B 
2 years ago

I went in for help with tinnitus. After a full exam, they told me I had hearing loss, and tried to sell me hearing aids. No other mention of the tinnitus. I was told if I bought them that day, I would get $2,000 off (pressure sales). I told them I had to think about it, and asked to take the information and results home to think it over. They would not let me take anything home with me. Well, I left anyway without purchasing hearing aids. The next week I went somewhere else for a second opinion. They said my hearing was perf... read more

Business response:

This patient had an official hearing test at our Miracle-Ear store in *******************. Full test results/patient history are kept by the store, and can be released to the patient upon request. 

Michael S's profile image
Michael S 
2 years ago

When my father first went to miracle-ear, I thought he was taking advantage of. He was sold a pair of hearing as it did not quite work for him and being an old man he just chalked it up to being robbed. Instead of letting these expensive hearing aid sitting in the draw I had been transferred to me and calibrated for my hearing loss. Needless to say he was robbed. There are much better hearing aids out there on the market for less money 

Business response:

Miracle-***************** would like to invite ******************** to email us at **************************** and advise the following information for our department to review: Store Location (city and state), patient name, date of purchase, name of store consultant, and model/type of hearing aid. We would like to review the patient history. 

Frequently asked questions about Miracle-Ear, Inc

How is Miracle-Ear, Inc rated?

Miracle-Ear, Inc has a 1.6 star rating with 64 reviews. 

When is Miracle-Ear, Inc open?

Miracle-Ear, Inc is closed now. It will open tomorrow at 9:00 a.m. 

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