Miracle-Ear, Inc

Amy S. 

on BBB

2 years ago

My complaint is high pressure sales and deceitful and dishonest business practices by Miracle Ear.My 86-year-old aunt was having trouble with her hearing aids so she went to Miracle Ear for help. They charge $50 per visit. The specialist suggested new aids and began a sales push and fitted her with new aids and let her try them for one week. At the time of the visit he offered a special promotion of two-year financing at 0% interest with a down payment. It felt rushed, but she agreed and made her down payment. After the week... read more

Jim H 

on BBB

2 years ago

We were very happy with the service we received. ********* was very kind and caring. She seemed to be very knowledge. We had a very good visit today. We wish her well. 

judy m 

on BBB

2 years ago

This company lied to me about the price of the hearing aids. I agreed to purchase 2 hearing aids, My insurance was to pay $2500 towards the cost and I put down a $500 down payment. The afternoon after the appointment I check my insurance and found that it had not been long enough since purchasing hearing aids, they would not pay at this time. I called Miracle Ear the following morning and told them I could not afford the aids without the insurance help. They told me to keep my appointment and they would look into the matter.... read more

Randy s 

on BBB

2 years ago

overpriced ****, their warranty is you need to buy another set for another 8,000.stay away. they are criminals. 

Lynne T 

on BBB

2 years ago

After spending over $4,000 in January '23 I have yet to receive a pair of hearing aids that work. Multiple visits, phone calls, and trial hearing aids were a waste of my money and everyone's time. In the end, I was told that I need to change my phone to an Iphone in order for the hearing aids to work. Sadly, that fact was confirmed by three different Miracle-Ear employees. I should have been told that "known" fact before they took my money and wasted all of our time with other trial hearing aids. Be aware, if you have an and... read more

Terry C 

on BBB

2 years ago

I have purchased hearing aid from the ******* **.office..they are the best.they have been so helpful,kind,and understanding..also the ***** office has helped many times.***** is such a great asset. 

Douglas F 

on BBB

2 years ago

Sold wrong very expensive aids.For my need.Part credit. Credit cancelled but still billing!Stay away! 

Petal T 

on BBB

2 years ago

The reviews are rather unfortunate.I have been a Miracle-Ear customer for the last 3 years at the ******** location, Brooklyn, **.***********************, Hearing Instruments Specialist, has always gone above and beyond with my care. **************** has been able to resolve any glitches with my hearing aids in an efficient manner. I received my hearing aids and had weekly visits for about 6 weeks before transitioning to 3 month then 6 month visits. The hearing aids are expensive and that can really hit a customer where it h... read more

MM T 

on BBB

2 years ago

I was considering the Miracle Ear hearing aids for my hearing loss until I read the reviews on BBB page. I am outraged! Apparently, this company and its franchises are scam artists that bilk innocent people out of thousands of dollars with warranty promises that they can't (and they don't intend to) keep. For my own info, I called one of its local offices and asked a simple question: What are the AVERAGE prices for each of the three types of hearing aids that you sell? Instead of answering my question, she started asking all... read more