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Milton Ruben Chrysler Jeep Dodge Ram
- Auto Repair
- Augusta, GA
About this business
Milton Ruben Chevrolet is Augusta's choice for Chevy cars, trucks and SUVs. Our family dealership has built a reputation in the Central Savannah River Area for service, selection, and great deals. For the life of your new or used car, trust our service and parts department. Our mechanics everything from routine maintenance to the biggest repair jobs.
Location details
3508 Washington Rd, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Kayla, congratulations on the purchase of your new 2018 Jeep Compass! We love the look of them as well and we are so glad to hear that you enjoyed your buying experience with Randy! Thank you so much for taking the time to leave this wonderful review and for choosing Milton Ruben!
Business response:
Adelaide, thank you so much for taking the time to leave this wonderful review. We are very happy to hear that Mike, Jason and the rest of our team were such a great help to you. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It doesn't matter if you're coming in for a regular oil change or have something more critical happening with your car, our team is ready to tackle any hurdle to get you back out and on the road in a safe, well-running vehicle. We strive to provide exce... read more
Business response:
Ms. Geathers, You’re absolutely right; we messed up big time. We hate it when things go wrong or fall through the cracks, and we’re sincerely sorry that you had to suffer because of our carelessness. Please believe us when we say that this is not normal, and it definitely isn’t acceptable. We’re in the process of speaking with all of our employees to ensure that this situation does not happen to a customer again. We are sorry that you were never called with updates on your car as you should’ve received daily phone calls deta... read more
Business response:
r. Smith, we apologize for the communication error. Our records do indicate that we tried to reach out to you but we could not get through. We do understand that it is frustrating to feel that there is a lack of communication while your vehicle is in service so for that we do apologize. However, we are confused by your accusation of us being rude and disrespectful towards you as we had several customers express their concerns over your language and actions during your visit with our dealership. We feel that we did our best t... read more
Business response:
Good Afternoon Madison, unfortunately we do not determine warranty approval here at Milton Ruben. This is something that is determined through Chrysler. We can not discuss the nature of your friends warranty decline with you but Amber is more than welcome to sit down with our manager to view the exact details of Chrysler’s response. Thank you for your feedback and have a great day.
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Mark and Donna were able to meet your needs. At Milton Ruben Chrysler Jeep Dodge, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Milton Ruben Team
Business response:
Ms. Forrest, We would like to apologize for the dissatisfaction you experienced with our service department. It is unfortunate to hear that our team was running behind schedule with the automotive work performed on your Grand Cherokee. Reviews like this help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. Thank you for taking the time to leave this comment, and please know that it has been seen and discussed by our General Manager, Robbie Newman, and our ... read more
Frequently asked questions about Milton Ruben Chrysler Jeep Dodge Ram
How is Milton Ruben Chrysler Jeep Dodge Ram rated?
Milton Ruben Chrysler Jeep Dodge Ram has a 3.7 star rating with 464 reviews.
When is Milton Ruben Chrysler Jeep Dodge Ram open?
Milton Ruben Chrysler Jeep Dodge Ram is closed now. It will open at 10:00 a.m.
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