Mike Noonan - State Farm Insurance Agent

Annie A 

on BBB

2 years ago

State Farm is a joke. Their client hit me when he turned on red as I slowed down to turn into a gas station. Sheriff even put that he failed to yield. They will pay 70% of my damages & made it incredibly hard to get in touch with anyone. Their only answer was I can have my insurance pay for the repair & they'll reimburse when it's decided. The guy on the phone literally argued with me that I had an obligation to yield to his client, who again, TURNED ON A RED LIGHT. I'm livid & will tell anyone & everyone that this company i... read more

Andrew G 

on BBB

2 years ago

State farms 1800 customer service line operators are the most rude, disrespectful people I have dealt with this year. Stay away from this company at all costs unless your suing them. 

Katherine Marie B 

on BBB

2 years ago

I think this company has excellent customer service people who put a friendly face on a racketeering business—a business that discriminates based on a socio-economic caste system and which requires insured persons to have an agent. All agents are franchised businesses which profit off of customers’ premiums, so it is a negatively reinforced system on all levels. A positive system would be one that it claims to be—keeping people safe and with a safety net in case of accidents. Rather, it is more like a casino, with the odds i... read more

Beth M 

on BBB

2 years ago

State Farm has been the worst to work with on a claim. Have been in a 2 year battle with them for storm damage that caused water damage internally. My paperwork states " internal damage caused from external roof damage. External damage is not significant enough to cause internal damage " I'm not sure if they even know what they mean by that. If you are thinking about switching or using State Farm for your insurance agency, look elsewhere unless you like having your money taken from you every month only to have 0 coverage. 

Lacy B 

on BBB

2 years ago

After State Farm tried to back charge me months for a error in quoting by one of their represnetatives, I informed them it would be tooo high for me and notified them that i would not be renewing my policy. In return, they went into my bank account and took the money they wanted for their mistake almost $500!! They vclaimed they would refund my money and sent me a check for a little over $100! I advise you, if you ever get a policy from them do NOT give them your account information. They will go in without your permission a... read more

Lo L 

on BBB

2 years ago

State Farm's claim adjusters and claim handlers are trash. Horrible customer services and poor communication! After thr adjuster came out and made his report, it was horrible trying to reach them. A "manager" supposedly called me back after so many times of trying to reach someone about my claim! This "manager" was rude, yelled at me and my contractor. Told us we could call him to talk about the claim, but never picks up or return our calls!! I will be leaving state farm once my claim has been completed!! You all just lost a... read more

Michael K 

on BBB

2 years ago

Bad company. Raised my rates by $100 a month from Dec to Jan when I had no claims. When I asked why they apologized and said its because of the region of the country I am in ..... Had hail damage that caused $7000+ damage and they are trying to say that even though it did that much damage to my truck the windshield was from a rock chip?? I sat in the truck pulled over on the side of the road during the hailstorm and watched my window crack. One star is to much. 

Asa R 

on BBB

2 years ago

Had a total loss accident that was a state farm drivers fault. Ran a blind red light and we t boned her at 35. State farm agreed to a settlement and said we have the rental for 5 more days. I call on day 4 no tracking and on day 5 I call they said it's in the pile and will go out in 5-7 business days. Scummy company trying to hose me because the title was out of state to where I currently live. People buy cars in others states all the time losers that doesn't mean you get to leave them without a car for a week and a half. Ne... read more

chris l 

on BBB

2 years ago

I have been with State Farm for many years and have had no issues with claims handling over the years until recently when a claim was reopened and should have been quite straight forward. The following are the recent issues: significant delay in processing the claim and assigning the claim, lack of communication from claims team, communication of inaccurate information, lack of due diligence, lack of integrity in the process and the personnel involved. I suspect that in part, there are new personnel, inappropriately trained ... read more