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Midtown Home Improvements

4.3

About this business

Location details

1400 Donelson Pike a20, Nashville, TN, 37217, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.31,456 reviews
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Eric M's profile image
Eric M 
4 years ago

Car salesmen who tried to sell me windows I don’t need. We had them over to look at sidings and they said we need to change the windows and that they had nothing to gain by telling us that because the sidings that they offer would be more expensive but the windows have to be replaced first. I didn’t trust them and had several contractors including Pella come out to evaluate our windows. They said the windows don’t need repairing. STEER CLEAR. THESE GUYS ARE CON ARTISTS. 

Business response:

****,Thank you for your feedback. We set a high standard, and we apologize that this was not met in your interaction with our business. We value all feedback as a way to grow and improve as a company.Sincerely,Midtown Management Team 

Karen T's profile image
Karen T 
4 years ago

They are very reliable. They kept in touch with me during the process. They totally cleaned up the mess they made, which was hardly any. They didn't add any extra charges, like some do. The price they quoted was the price I paid. Would definitely use them again. 

Business response:

*****,Thank you for your kind review! We care deeply about our customer service and are thrilled to hear you had a great experience. ******************************************* Team 

Kathy B.'s profile image
Kathy B. 
4 years ago

Midtown lived up to their reputation. They were professional & polite. The job was completed on time. 

Business response:

*****,Thank you for writing a review, we appreciate it! We are excited to hear you are pleased with your experience.Sincerely,Midtown Management Team 

Tracey P.'s profile image
Tracey P. 
4 years ago

Quality good. Problem on installation, but was corrected 3 days after the initial install 

Business response:

******,Thank you for your review! We are happy that you are satisfied with your final product. We appreciate you being a ***************************************** Management Team 

Mike V's profile image
Mike V 
4 years ago

This is a mixed review because I had good and bad experiences with Midtown. But the bad outweigh the good. First, the good. The installer team was great. David, Troy, and Cody. They were professional. They installed my new front door efficiently, yet with great care. They cleaned up as they went along and were cognizant of any messes they were making. They were sure to keep me informed about what was going on, as well as instruct me on how to maintain the quality of the door. Second, the bad. Pushy sales tactics. Jason is a ... read more

Lester S's profile image
Lester S 
4 years ago

Midtown did a complete bathroom remodel of our main bathroom. They did and excellent job from beginning to end. Work performed was excellent, prompt, friendly, and professional. I would recommend them highly. 

TIMOTHY W's profile image
TIMOTHY W 
4 years ago

I got windows installed. With the pandemic going on, I had a very erratic schedule and had to reschedule a couple of times. The scheduler and salesman were incredibly patient with me and very flexible with my schedule. The installer was friendly and cleaned up all of his mess before leaving. Will definitely recommend them. 

Nicholas B.'s profile image
Nicholas B. 
4 years ago

Midtown had very competitive prices for quality products! The quote and ordering process was easy (if a bit long), they remained in touch throughout the process, the installation team was excellent and professional, and did a great job on our windows. 

Donna M.'s profile image
Donna M. 
4 years ago

They replaced windows for me. The windows are beautiful and very high quality. The crew was very professional, prompt and friendly and left my home clean and tidy. 

Frequently asked questions about Midtown Home Improvements

How is Midtown Home Improvements rated?

Midtown Home Improvements has a 4.3 star rating with 1,456 reviews. 

When is Midtown Home Improvements open?

Midtown Home Improvements is closed now. It will open tomorrow at 8:30 a.m. 

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