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Middletown Honda, in Middletown, NY, proudly offers the latest models in the Honda lineup, along with a variety of used vehicles, a state-of-the-art service center, and an impressive array of parts and accessories for drivers in Goshen, Monroe, and Mechanicstown. Our Loyalty Rewards Program speaks to our commitment to satisfying of all our customers, and we’re always prepared to go the extra mile to make sure you leave happy. Learn more and schedule a test-drive by calling or visiting our showroom today!
520 NY-211 E, Middletown, NY, 10941, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
The Service Dept was courteous and Mary Valdez who I worked with before has always been extremely helpful.
Business response:
Thanks so much for the review! :)
REVIEW UPDATE: This is the first time I’ve actually gone back in to edit a review I’ve written online. On Saturday I wrote a scathing review of my experience at Middletown Honda. The service itself was fine, but the scheduling and our expectations were mismanaged—resulting in what should have taken 1.5-2 hours taking more than 4 hours to complete. I expressed my disappointment in this review, as this problem wasn’t flagged to their management along the way, and no one was proactive in managing our expectations or offering up... read more
Business response:
Hi Jan, I am so sorry to hear about this experience you've had. Would it be ok if the manager contacted you about all of this?
My experience with the service department has always been outstanding. They always have the parts I needed and never tried to push me into a service I did not want. Today my service advisor Mary greeted me with a smile and completed my transaction fast and friendly.
Business response:
Thanks so much for the compliment, Gregg! We appreciate your continued business with us! (:
Got my second CRV love it and very happy with the nice treatment I got from Christian Perkins. Thank You.
Business response:
We're so glad to hear it! Thank you for your business with us :)
Loved my experience here, Art is fantastic and everyone was very helpful and friendly!
Business response:
Thank you for sharing your Review Joanna Szypulski! Have a great weekend and Happy Holidays :)
I took my car in for Honda Service Bulletin 12-087 and was told that the engine had been sealed and I should not do anything but drive the vehicle 1000 miles and return your dealership. I followed directions and went into the dealership last night only to be told that it was done all wrong. The oil was never changed and I had to have it done again. Now, I used 1000 miles of the extended coverage for the vehicle and now I have to drive another 1000 miles. I am very frustrated with this and would appreciate something done abou... read more
I think that place is bs and not a good place to work and the detailer there sucks he is a old 56 year old rude disrespectful pos.
I am a first time car buyer and don't have very good credit. But thanks to Sean Curtin and Christian Diaz helped me get approved for the car I wanted with affordable payments. They were very helpful and answered all my questions. I was driving my new car in 3 days. I would definitely recommend coming here.
Business response:
Hi David Geer. Thank you for the Review. We appreciate your business and we're glad you found the right car with us. We hope to see you again :)
I have just purchased a vehicle from Middletown Honda. It was a Certified Honda Pilot 2011 EX model. The vehicle looked practically new. My salesman Christian Diaz was courteous, polite, and professional. Although I felt the vehicle was reasonably priced, there was no room for negotiation which I was a little disappointed about. Overall, I would still recommend this dealership highly if you are in the market for new or preowned vehicles!
Middletown Honda has a 4.5 star rating with 2,085 reviews.
Middletown Honda is open now. It will close at 8:00 p.m.
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