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Metro Bank

3.1

About this business

Location details

Centrale Shopping Centre, London, CR0 1TY, United Kingdom

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.1181 reviews
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Terry Williams's profile image
Terry Williams 
2 weeks ago
Sara F's profile image
Sara F 
2 weeks ago

I recently had a very unpleasant experience at the Croydon branch involving a staff member called Rico. During my visit, he was extremely rude and quite aggressive, raising his voice at me and making comments that made me feel very uncomfortable and honestly, quite unsafe. This is not what I expect from a professional environment. I have been coming to this branch for over 10 years, and I’m really disappointed to see how much the level of service has gone downhill. It’s very concerning to see staff behaving in such an unprof... read more

Sara F's profile image
Sara F 
3 weeks ago

I recently had a very unpleasant experience a few weeks ago at the Croydon branch involving a staff member called Rico. During my visit he was extremely rude and quite aggressive, raising his voice at both me and my son and making comments that left us feeling very uncomfortable and honestly quite unsafe. This is not what I expect from a professional environment. I have been coming to this branch for over 10 years and I’m really disappointed to see how much the level of service has gone downhill. It’s very concerning to see ... read more

David Harris's profile image
David Harris 
3 weeks ago

With my friend who is nearly 97. He has been forced to travel here 3 times in 4 weeks as they have blocked his account because he fails the phone security! They have made him wait around for ages on an uncomfortable seat for almost an hour without being seen. Disgraceful service! And tortured by the world's WORST music! 

Meer Said's profile image
Meer Said 
2 months ago

Definitely need to change banks....SO DIFFICULT TO ENGANGE WITH 

Frequently asked questions about Metro Bank

How is Metro Bank rated?

Metro Bank has a 3.1 star rating with 181 reviews. 

When is Metro Bank open?

Metro Bank is closed now. It will open tomorrow at 9:30 a.m. 

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