This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Metro Bank
- Finance
- London
About this business
Location details
Centrale Shopping Centre, London, CR0 1TY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had a very unpleasant experience at the Croydon branch involving a staff member called Rico. During my visit, he was extremely rude and quite aggressive, raising his voice at me and making comments that made me feel very uncomfortable and honestly, quite unsafe. This is not what I expect from a professional environment. I have been coming to this branch for over 10 years, and I’m really disappointed to see how much the level of service has gone downhill. It’s very concerning to see staff behaving in such an unprof... read more
I recently had a very unpleasant experience a few weeks ago at the Croydon branch involving a staff member called Rico. During my visit he was extremely rude and quite aggressive, raising his voice at both me and my son and making comments that left us feeling very uncomfortable and honestly quite unsafe. This is not what I expect from a professional environment. I have been coming to this branch for over 10 years and I’m really disappointed to see how much the level of service has gone downhill. It’s very concerning to see ... read more
With my friend who is nearly 97. He has been forced to travel here 3 times in 4 weeks as they have blocked his account because he fails the phone security! They have made him wait around for ages on an uncomfortable seat for almost an hour without being seen. Disgraceful service! And tortured by the world's WORST music!
Definitely need to change banks....SO DIFFICULT TO ENGANGE WITH
Frequently asked questions about Metro Bank
How is Metro Bank rated?
Metro Bank has a 3.1 star rating with 181 reviews.
When is Metro Bank open?
Metro Bank is closed now. It will open tomorrow at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com