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Metro Bank
- Finance
- Chelmsford
About this business
Location details
38 High St, Chelmsford, CM1 1BE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I set up my account they were the bank for the working person. Now they are only open 9.30 - 5 monday - Friday & I work nowhere near a branch & 9 - 5 monday -Friday
Service has improved.
Been waiting to see someone for 45 minutes in counting. Only 1 person on a desk actually helping people. Atrocious customer service and satisfaction.
I have been waiting to see a person for 30mins. Whilst two people work at helping customers two others who seem to be more senior work on laptops. Surely if a customer is waiting they should be the priority. Once I get help I cannot fault the Individuals. Customer service has definitely deteriorated and tbh if this had been the case when I set up the account I would have gone elsewhere
Very pleased with Josh, Always very helpful, thanks to all the metro bank team and especially with Josh
Frequently asked questions about Metro Bank
How is Metro Bank rated?
Metro Bank has a 3.4 star rating with 56 reviews.
When is Metro Bank open?
Metro Bank is open now. It will close at 5:00 p.m.
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