Metro Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Metro Bank

3.2

About this business

Location details

120 Cheapside, London, EC2V 7JB, United Kingdom

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.2127 reviews
Select a rating
S Chaudhry's profile image
S Chaudhry 
3 weeks ago

Not a single customer in the branch, yet the two staff behind the counter were both busy on their phones. I was asked to take a seat, only for another lady to then shout across from the other side telling me to come over to her. Unfortunately, the service wasn’t helpful at all. 

Tayla Ismail's profile image
Tayla Ismail 
2 months ago

Poor customer service 

Sara Ahmed's profile image
Sara Ahmed 
3 months ago

Today I was walking in metro bank in cheap-side to print out statements and been served with Enrico he is help me out with all my need and he even go beyond my need to show me in my mobile app how to use get statements . He is very passionate and he work with pleasure without rush , need more people like him , he is Perfet for his Duty 200% He deserves a better position 🙏 

Ross Mckenna's profile image
Ross Mckenna 
4 months ago

Just 2 staff on in the middle of the day to service which a central branch … bit of a joke 

Sonia Nath's profile image
Sonia Nath 
5 months ago

Horrendously bad customer service and rude staff 

Frequently asked questions about Metro Bank

How is Metro Bank rated?

Metro Bank has a 3.2 star rating with 127 reviews. 

When is Metro Bank open?

Metro Bank is open now. It will close at 5:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com