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Metro Bank

3.1

About this business

Location details

10 Week St, Maidstone, ME14 1RN, United Kingdom

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.171 reviews
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susan mewes's profile image
susan mewes 
2 weeks ago

Do not open an account with this bank. There online security it's as good as other banks and therefore my account was hacked. They did replace my money but I believe all banks do this. I have now been waiting 11 days for a new card pin number. When I phoned I was told no new pin had been ordered!!!!!! So I can not use my card for shopping or to get cash. I now have to wait another 10 days so 21 days without access to my bank account. Totally unacceptable. I can only get cas by going into the bank which is 20 miles away or tr... read more

Kym Hallaway's profile image
Kym Hallaway 
6 months ago
Imam Abdullah's profile image
Imam Abdullah 
10 months ago

Very good 

Sharon Clark's profile image
Sharon Clark 
a year ago

Did two large tfrs on app but second one did not go through so I contacted them on the phone incase there was an issue . I was told no only one has gone through and I must have not confirmed it . .I therefore did again only to find out the next day it had gone through . So had sent it x3 luckily I managed to get my funds back . Extremely poor service by the person obviously couldn’t be bothered to check and I even hinted could it have been held up for checks . Would give no stars if I could 

Mimine Luckputtya's profile image
Mimine Luckputtya 
a year ago

If you don't speak English well you can't open an account here and also if your parent is elderly you can't sit with them when they opened an account. I found this very stressful for an old person to open an account and also it looks like you have to have a very good English background to open an account here. 

Frequently asked questions about Metro Bank

How is Metro Bank rated?

Metro Bank has a 3.1 star rating with 71 reviews. 

When is Metro Bank open?

Metro Bank is closed now. It will open at 9:30 a.m. 

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