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MetLife Legal Plans
- Legal
- Cleveland, OH
About this business
Hyatt Legal Plans, a MetLife company, is the country's largest provider of legal voluntary benefits, serving three million people at more than 2,000 organizations, including 180 Fortune 500® companies. We have more than 39 years of experience in employee legal services and are committed to providing excellent care to our plan members, sponsors and network attorneys.
Location details
1111 Superior Ave E, Ste 800, Cleveland, OH, 44114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service. Essentially a RIP OFF. I have contacted more than 10 listed attorneys and none of them accepted the covered services. You'll be said no from the Attorney's office before you can even speak with an Attorney.
Business response:
Hi *********. We’re sorry to hear that you had a poor attorney experience. We encourage you to please call the Client Service Center at ************ so that we can find you an attorney and follow-up with any attorneys who did not call you back.
An absolute SCAM. Do NOT ADD THIS METLIFE LEGAL SERVICE TO YOUR INSURANCE COVERAGE, IT IS A COMPLETE SCAM. Metlife only gets them to offer you a discount, metlife does not cover any costs at all. The attorneys can then overcharge you to combat your discount, example of a real personal example with a metlife attorney who quoted $5000, but with my special metlife dicount of $500 you only have to pay $4500! Then another attorney quoted me $2500 for the exact same cause number and case description and even offered more help with... read more
Business response:
Gosh, that's frustrating, ***! We are sorry to hear about your experience. Please call our Client Service center at ************ and we'll help you find an attorney who can provide covered services to you.
Can You Spell Rip OFF!!! Dont waste your money on it. They don't pay their attroneys' squat so you don't get squat from their attoney's! When attorney's cost $200.00 to $400.00 per hour or more what do you expect when MetLife pays their attorneys approximately $15.00 per hour????
Business response:
Hi *****We’re sorry to hear that you had a poor attorney experience. Whether it was with one or multiple attorneys, we encourage you to please call the Client Service Center at ************ so that we can follow-up with the individuals who you have called out. What you have shared is not the typical customer experience. Our network attorneys would likely not remain with us if we were paying a less than sustainable fee. Currently, their fees are competitive, and we’re pleased to share that we initiated a fee increase just las... read more
I’ve used this service about 4 times now. Family law, bankruptcy, traffic law and city ordinance law. I’ve also reached out with questions and have gotten quick answers from friendly attorneys. Only once did I have an awful attorney. All of the rest have been very helpful. There are some attorneys that never reply. They need to remove themselves then.
Wow. What a scam. The workload to find an attorney is intense, and the contracted attorneys have one goal— get your case iD and get you off their backs as soon as possible. Tired, ineffective lawyers are the only ones to choose from — I can’t recommend enough that you stay away and save yourself the headache and expense of this legal plan.
Business response:
Hi ******We’re sorry to hear that you had a poor attorney experience. Whether it was with one or multiple attorneys, we encourage you to please call the Client Service Center at ************ so that we can follow-up with the individuals who you have called out. What you have shared is not the typical customer experience. Our network attorneys undergo a comprehensive vetting process, and part of that includes communicating clear expectations in how they are to engage with plan members. This includes, and is not limited to, cl... read more
Don't do it! I attempted to use Met Life Legal Plan through my employer group plan and it has been a nightmare, months of trying to hire a decent lawyer within their network. The google reviews for the lawyers vary with some being accurate with bad reviews and the others who have 5 stars must be edited, I've had a mix of lawyers not taking my case, or some take one call but don't want to represent me, then tell me to take legal action myself rather than use their services, some pretend they don't know and then one lawyer who... read more
Don't do it! I attempted to use Met Life Legal Plan through my employer group plan and it has been a nightmare, months of trying to hire a decent lawyer within their network. The google reviews for the lawyers vary with some being accurate with bad reviews and the others who have 5 stars must be edited, I've had a mix of lawyers not taking my case, or some take one call but don't want to represent me, then tell me to take legal action myself rather than use their services, some pretend they don't know and then one lawyer who... read more
Business response:
Hi *********We’re sorry to hear that you had a poor experience. What you are describing is extremely atypical—from both the attorney and from calling us. We’re not in the business of “sid[ing] with [our] lawyers” because the attorneys are all contracted and don’t work for MetLife Legal Plans. Our goal is to ensure that we have the best attorney network because we are committed to ensuring that you—our member—have a first-rate experience when solving for your legal trouble. Please contact the Client Service Center at 8*******... read more
Useless. I called every attorney on the list I was provided. The attorneys either said they no longer write demand letters or there was no follow-up as promised after initial inquiry conversation.
What is this?? Are these fake attorneys or something?? Must be… NOONE helped me I ended up filing my own papers and going to court ALONE! Anyone reading this don’t buy this BS invest in a REAL attorney.. wasted my money I feel like I got scammed by the corner store hustlas buying this mess
Frequently asked questions about MetLife Legal Plans
How is MetLife Legal Plans rated?
MetLife Legal Plans has a 2.9 star rating with 197 reviews.
When is MetLife Legal Plans open?
MetLife Legal Plans is closed now. It will open tomorrow at 8:00 a.m.
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