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MetLife Legal Plans

2.9

About this business

Location details

1111 Superior Ave E, Ste 800, Cleveland, OH, 44114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.9208 reviews
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Yezenia C's profile image
Yezenia C 
9 months ago

Don't waste your money. I tried two attorneys on the approved list. One never returned my call, the second one did but then took two months to get an answer to say that they could not help with adding a name to a property. They also took their time getting back to us for making a simple will. Hi there. We're very sorry to hear about the experience you've had with our attorney network. One of the conditions of being in the MetLife Legal Plans attorney network includes responding to our members in a timely manner. We would lik... read more

John D's profile image
John D 
9 months ago

Terrible! Been paying premiums for 3 years and jump through all the hoops they request for documents and they always deny claims. This is the biggest scam of a company I’ve ever seen. 

Robert W's profile image
Robert W 
10 months ago

I’ve been paying into this plan for about a year. I need to get two home titles revised and searched for “in network” attorneys. As soon as I mentioned MetLife they stopped responding to my emails. I called MetLife where the agent was rude, condescending and unhelpful, who put me in touch with an attorney over an hour away who was not able to do the titles because he didn’t even work in the county that the titles were for. When I realized that MetLife doesn’t even provide a benefit chart (there is no document that says what ... read more

Yisa A's profile image
Yisa A 
10 months ago

Through my employer i have been paying $ Thousands of dollars for the past several as a subscriber to metlife legal services plans,but never have any benefits from its plan attorneys.They are the worst and will not return my calls and will not even give any legal advices.This company needs to close down and i wish i can get my paid premiums back!.As a plaintiff i have no attorneys to schedule appointments with on several occasions Hi there. We're very sorry to hear you aren't satisfied with your legal plan. We take great pri... read more

Anita L's profile image
Anita L 
11 months ago

Misleading advertising. I am extremely disappointed with MetLife Legal Plans. Despite numerous attempts. I was unable to get hold of any attorney willing to assist with setting up a trust. All “in-network” attorneys either not return calls, are not accepting new clients, or refuse to help with what MetLife claims they cover. This plan has proven to be a complete waste of money. Hello, and thank you for letting us know about your experience. We're very sorry you've been unable to connect with a network attorney to help with y... read more

Jayce T's profile image
Jayce T 
11 months ago

I enrolled in MetLife Federal Legal for $14 a month. Good luck actually getting help from an attorney if you need it. There was one in network attorney for my area. The attorney ignored me for two weeks until I complained to MetLife. Due to the time wasted and difficulty of getting help from their in network attorney, I requested to cancel my policy and asked for a refund of premium paid. MetLife then had the audacity to deny to cancel my policy and issue a refund because they stated I had a conversation with this attorney a... read more

Rochelle T's profile image
Rochelle T 
11 months ago

I am extremely disappointed with the quality and availability of legal assistance through MetLife Legal Plans. Despite numerous attempts, I was unable to find any attorney willing to assist with a straightforward guardianship matter—even after narrowing down the list of “in-network” attorneys. Most do not return calls, are not accepting new clients, or refuse to help with what MetLife claims they cover. This plan has proven to be a complete waste of time and provided no actual benefit when I needed it most. I relied on this ... read more

Tony W's profile image
Tony W 
11 months ago

MetLife Legal sadly does not live up to the impression it advertises. So far as I can tell, my attorney gives me a $20 break off of his hourly rate and that is it. I expected more. Hi there. We're very sorry that your legal plan hasn't met your expectations. Coverages vary between members, but we would love to speak with you further to discuss your legal coverages and how you can make the most of your plan. Please reach out at ************ to speak with a member of our Client Service Center. 

JOSEPH T's profile image
JOSEPH T 
a year ago

MET.LIFE LEGAL PLAN is an absolute scam. This is blatant fraud at its worst. Legal Definition: "The act of deceiving, usually to gain something of value, often money." As a longtime customer of MetLife, I was shocked and disappointed the first time I attempted to use their Legal service. I live in a part of north Florida, which has law schools and is overpopulated with lawyers. NONE of them were available through MetLife Legal. No one participates and no one is interested. Attorneys will only, briefly speak to you via a tele... read more

Business response:

Hi there. We're so sorry to hear about your experience finding a network attorney. While our attorney network is expansive and extends to members across the country, we continuously recruit new firms to join our vetted and experienced attorney network. We also offer out-of-network reimbursement options for covered matters. If you wish to work with an attorney who is outside of our network, you can obtain an out-of-network claim form by calling our ****** ******* ****** ** ************* Please reach out to the Client Service ... read more

Frequently asked questions about MetLife Legal Plans

How is MetLife Legal Plans rated?

MetLife Legal Plans has a 2.9 star rating with 208 reviews. 

When is MetLife Legal Plans open?

MetLife Legal Plans is closed now. It will open tomorrow at 8:00 a.m. 

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