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MetLife Legal Plans
- Legal
- Cleveland, OH
About this business
Location details
1111 Superior Ave E, Ste 800, Cleveland, OH, 44114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't do it! I attempted to use Met Life Legal Plan through my employer group plan and it has been a nightmare, months of trying to hire a decent lawyer within their network. The google reviews for the lawyers vary with some being accurate with bad reviews and the others who have 5 stars must be edited, I've had a mix of lawyers not taking my case, or some take one call but don't want to represent me, then tell me to take legal action myself rather than use their services, some pretend they don't know and then one lawyer who... read more
Business response:
Hi *********We’re sorry to hear that you had a poor experience. What you are describing is extremely atypical—from both the attorney and from calling us. We’re not in the business of “sid[ing] with [our] lawyers” because the attorneys are all contracted and don’t work for MetLife Legal Plans. Our goal is to ensure that we have the best attorney network because we are committed to ensuring that you—our member—have a first-rate experience when solving for your legal trouble. Please contact the Client Service Center at 8*******... read more
Useless. I called every attorney on the list I was provided. The attorneys either said they no longer write demand letters or there was no follow-up as promised after initial inquiry conversation.
What is this?? Are these fake attorneys or something?? Must be… NOONE helped me I ended up filing my own papers and going to court ALONE! Anyone reading this don’t buy this BS invest in a REAL attorney.. wasted my money I feel like I got scammed by the corner store hustlas buying this mess
The process does not work and the website is not reliable. Spent almost an hour only to get disconnected. Not sure why this service even exists in the first place.
MetLife Legal Plans. I tried to purchase the plan, when I applied they wanted my SSN. I inquired as to why they needed a SSN they stated the government required it stating it was a requirement under the Patriot ACT. In order to verify that supplying a SSN was a requirement to purchase a product, I asked which government agency makes this a requirement, after 5 emails to their customer service, still no answer. How can you trust a company like this? With identity theft being a problem. The consumer needs to be careful about t... read more
This service is useless. Most of the attorneys listed don't cover the services thay are listed under. They all do personal injury on a contingency basis but aside from that you are pretty much on your own.
have called multiple attorneys on the "approved" network regarding a time sensitive matter and have not received a single call back. no emails, no voicemails, NOTHING!
Seems everyone has the same complaint.. waste of money. Got a long list to call and not one lawyer returned my call. I will not be renewing at enrollment time. Sure want to drop them right now!! I can think of better ways to waste my money than on metlaw
Waste of money. It’s cheap, but you get what you pay for. I needed an attorney to review a relative’s will and trust. I was sent a list of attorneys who mainly specialized in real estate law. I reached out to two of the attorneys— both were frustratingly unresponsive and, ultimately, unhelpful.
Business response:
We apologize for the frustration you have experienced in using your legal plan. A special representative has been assigned to reach out to you and offer assistance.
Frequently asked questions about MetLife Legal Plans
How is MetLife Legal Plans rated?
MetLife Legal Plans has a 2.9 star rating with 208 reviews.
When is MetLife Legal Plans open?
MetLife Legal Plans is closed now. It will open tomorrow at 8:00 a.m.
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