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Mercurio's Heating & Air Conditioning

4.9

About this business

Mercurios Heating & Air Conditioning has been serving Tacoma, Gig Harbor, and Puyallup since 1992. What began as a small, home-based family business has grown into one of the largest and most well-respected heating, cooling, and electrical companies in Washington. 

Location details

4001 S Union Ave, Tacoma, WA, 98409, United States

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4.94,866 reviews
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Gary N's profile image
Gary N 
6 years ago

Very thorough and professional job from quote to completion. I could have gotten better pricing through Costco, but the responsiveness and service provided by a local company outweighed the small price difference in our decision The installation was smooth and clean, and the crew were friendly and professional. 

Business response:

Thank you for sharing your experience with us! We appreciate that you chose to do business with us and look forward to serving you in the years to come. 

Mersadies Palermo's profile image
Mersadies Palermo 
recommend  Recommended
6 years ago

We're in the process of selling our home and needed our furnace serviced. Mercurio's had an opening the next day. The tech was very nice and called when she was 20 minutes away. They have easy to use text message reminders and provided a receipt through my email. We were very satisfied with the service! 

Business response:

We are so glad to hear that you had a great experience with us! We hope the sale of your home goes smoothly for you. Thank you for sharing your recommendation with us! 

Bob Farrell's profile image
Bob Farrell 
recommend  Recommended
6 years ago

Could not be more satisfied with the ENTIRE (from planning to quoting to scheduling to installation to financing) experience we had with Mercurio's. We had a complicated need that required us to have two independent climate controlled areas in our home, one for our main floor and one for our daylight basement. I had four other companies come out to give us a recommendation and quote and chose Mercurio's because they had the most detailed and flexible solution that also provided the greatest certainty of comfort in the two zo... read more

Business response:

Bob, this is an absolutely fabulous recommendation! Thank you for your thoughtful review and for sharing your experience with us. It's very appreciated! 

Rebecca Poundstone's profile image
Rebecca Poundstone 
recommend  Recommended
6 years ago

They did a great job! The tech definitely knew what he was doing! Would definitely use them again! 

Business response:

Thank you Rebecca! We look forward to working with you again in the future! 

WB's profile image
6 years ago

IHad a defective heat pump controller that took three weeks to finally finish. Most of the time was because we are out on an island. Parts were needed: the new board had a short so rewiring was needed to bypass, new thermostat was needed to better control system. The first visit did not completely determine fix. The next three calls technicians were very knowledgeable overall. For the last issue controller board tech support was needed. The overall issue was very complex and the tech kept me in the loop at all times. I will ... read more

Sylvia Duncan's profile image
Sylvia Duncan 
recommend  Recommended
6 years ago

Brandon was great! He installed 6 overhead lights in the garage and corrected some electrical work someone else had done! Will definitely use them again. The whole thing was a pleasant experience and it’s great to get someone that knows what they are doing. 

Business response:

Thank you for the recommendation! We appreciate that you took the time to let us know about your experience. We look forward to serving you in the future! 

Yes's profile image
6 years ago

Mercurio's was so easy to work with, they were accessible, always on time and did an excellent, through job. I especially appreciated the extent to which their technicians explained everything they were doing and making sure we understood how to best use our new equipment. We will use them again whenever we need help with out heating/cooling system. 

Ruth Laitila's profile image
Ruth Laitila 
recommend  Recommended
6 years ago

Very professional. Took care of the problem and everything works great now. Thankful for cool air! 

Business response:

Thank you Ruth! We are thankful for you! 

Laura B's profile image
Laura B 
6 years ago

This was the 2nd time in 3 years I have used Mercurio’s Heating and air conditioning. They are always professional, kind, very prompt and thorough. Each time they have diagnosed my cooling problem accurately and honestly saving me $$$ less than previous bids. I highly recommend them and will always call them first from now on. 

Frequently asked questions about Mercurio's Heating & Air Conditioning

How is Mercurio's Heating & Air Conditioning rated?

Mercurio's Heating & Air Conditioning has a 4.9 star rating with 4,866 reviews. 

When is Mercurio's Heating & Air Conditioning open?

Mercurio's Heating & Air Conditioning is open now. It is open 24/7. 

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