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Mercedes Benz Parts

4.6

About this business

Location details

2520 Terra Crossing Boulevard, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6147 reviews
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Amanda Hughes's profile image
Amanda Hughes 
6 years ago

Fortunately I haven’t had many problems with my Mercedes, but today was my second visit and my second interaction with Dallas Young. He was very friendly, and so was the rest of the staff. The waiting area has many things to keep you occupied so the wait just flies by! Very pleased with the service I have received. 

Business response:

Thank you for your feedback Amanda! We appreciate the opportunity to earn your business and service your vehicle! 

Jonnie Thompson's profile image
Jonnie Thompson 
6 years ago

Fantastic service! Was greeted with a smile, and several people willing to help! I will be a life-long Mercedes-Benz owner because of their service! Great job everyone!! 

Business response:

Thank you for your feedback Jonnie! We appreciate the opportunity to earn your business and service your vehicle. We wish you all the best and know you will enjoy your vehicle for many years to come! 

Jonnie Thompson's profile image
Jonnie Thompson 
recommend  Recommended
6 years ago

Wow what a great 1st impression!!! Best car service center I have ever seen!! They definitely treat you like you matter and they truly care about your experience. I will forever own a Mercedes-Benz just because of the service! 

Business response:

Thank you so much for your feedback Jonnie! It is our #1 priority to take care of our guest. Facebook has now changed the star ratings to click recommend the business or not recommend. By you recommending us, it helps us greatly! Have a wonderful day! 

Bethany Hartman's profile image
Bethany Hartman 
6 years ago

My husband and I were traveling home to northern Indiana via I-65 from Florida last week in our Sprinter van when our engine light came on. The van would not go over 40 mph. We had just crossed into Kentucky from Tennessee. We called Tafel in Louisville and they agreed to look at it when we arrived. We pulled into the dealership around 12:30, and even though the mechanic had just gone to lunch, we were still on the road by 3:00, all fixed and even under warranty. They treated us exceptionally well---and even allowed our dog ... read more

Business response:

Thank you for your feedback Bethany! We appreciate the opportunity to earn your business and service your vehicle. We love the opportunity to help those who are traveling through the area should they be in need of assistance. Hope you have a fabulous trip! 

Kathy Weber Sobotka's profile image
Kathy Weber Sobotka 
6 years ago

My husband and I had an excellent experience with our salesmen Wyndall Smith. He was knowledgeable and professional. We love our new Mercedes! 

Business response:

Thank you for your feedback Kathy! We appreciate the opportunity to earn your business and wish you all the best with your new vehicle! 

Mike White's profile image
Mike White 
6 years ago
Chris Williams's profile image
Chris Williams 
7 years ago

I have been dealing with Tafel Motors and Jeff Hovious for many years and have always come away with a great deal and excellent service. I just recently got a new Mercedes E300 for my birthday and was treated like Queen for a Day (if you can remember that far back). It was a birthday I will always remember due to the special attention that all of the staff at Tafel Motors gave me and my husband. You can't go wrong buying a car at this dealership I assure you. 

Corrina Sullivan Melvin's profile image
Corrina Sullivan Melvin 
7 years ago

I just LOVE the buying experience I recently had at Tafel Motors. Even though this is the 2nd time I have worked with them, they just seem to get better. Special thanks to Wyndall for coming in just to see what vehicles I was interested in, to Jarress for getting the price that I needed, and to Jeff for making signing the paperwork painless and enjoyable. Kudos to Tafel Motors!! Looking forward to many more wonderful experiences. 

Joshua Moore's profile image
Joshua Moore 
7 years ago

Amazing customer service! From purchase to repairs Tafel is all about giving the best experience. Thank you Kareem, Sarah, Joe and the rest of the Tafel team 

Frequently asked questions about Mercedes Benz Parts

How is Mercedes Benz Parts rated?

Mercedes Benz Parts has a 4.6 star rating with 147 reviews. 

When is Mercedes Benz Parts open?

Mercedes Benz Parts is open now. It will close at 7:00 p.m.  

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