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The moment you walk into Mercedes-Benz of Wichita, a Walser dealership, there is one driving factor that defines us; giving customers the consummate, customer-focused experience when purchasing a vehicle. This is the same momentum that has driven us since this company was founded by Jack Walser, and continues to this day under the leadership of Andrew Walser.
1545 N Greenwich Rd, Wichita, KS, 67206, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Quick response with information and was very kind answering questions and attempting to help me.
Very good follow up. Knowledgeable people.
Business response:
Thank you for the 5 star review!
Dalton is a true professional and a join to work with!
Business response:
That's great to hear! Thanks for rating us 5 stars!
Dalton is a true professional and a join to work with!
Business response:
That's great to hear! Thanks for rating us 5 stars!
My first email they did get back to me. When I sent a second email asking if they were willing to negotiate since the SUV has been listed on your site for over 200 days I received no response.
Business response:
Bill – Thank you for reaching out to us. We sincerely apologize for a less than 5 star experience. The wait time you described does not meet our standards of service, and we’re sorry for that. While we are a negotiation-free dealership, it is very important to us to show you that customer care does truly matter to us. Please reach out to our General Manager (James Berger, 316-719-7400) at your convenience so we can find a way to make this right. Thank you!
Very professional and timely.
Business response:
We're glad to hear it! We look forward to assisting you again!
They have always called asap
Business response:
We're glad to hear you had a quick and convenient response to our inquiries! Please let us know if we can assist you in any other way!
I had limited interaction with these folks but their e-mail reply was prompt and they followed up with me to see if still interested. Seemed sincere in wanting to help me find the right vehicle...
Business response:
That's great to hear, Lynn! We hope you're on the right track to finding the perfect vehicle for you. Please let us know if we can assist you in any other way!
Mercedes-Benz of Wichita has a 4.6 star rating with 779 reviews.
Mercedes-Benz of Wichita is closed now. It will open at 9:00 a.m.
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