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Mercedes-Benz of Wichita
- Car Dealers
- Wichita, KS
About this business
Location details
1545 N Greenwich Rd, Wichita, KS, 67206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My first email they did get back to me. When I sent a second email asking if they were willing to negotiate since the SUV has been listed on your site for over 200 days I received no response.
Business response:
Bill – Thank you for reaching out to us. We sincerely apologize for a less than 5 star experience. The wait time you described does not meet our standards of service, and we’re sorry for that. While we are a negotiation-free dealership, it is very important to us to show you that customer care does truly matter to us. Please reach out to our General Manager (James Berger, 316-719-7400) at your convenience so we can find a way to make this right. Thank you!
Very professional and timely.
Business response:
We're glad to hear it! We look forward to assisting you again!
They have always called asap
Business response:
We're glad to hear you had a quick and convenient response to our inquiries! Please let us know if we can assist you in any other way!
I had limited interaction with these folks but their e-mail reply was prompt and they followed up with me to see if still interested. Seemed sincere in wanting to help me find the right vehicle...
Business response:
That's great to hear, Lynn! We hope you're on the right track to finding the perfect vehicle for you. Please let us know if we can assist you in any other way!
The dealer was polite and responded quickly. Willing to set up an appointment.
Business response:
That's great to hear! Please let us know if we can assist you further! Thank you!
Great people
Business response:
We think so, too, Dennis! Thanks for the 5 star review!
The staff were very helpful. Kayla was the sweetest lady and I am grateful for their honesty
Business response:
We are thrilled to hear you enjoyed working with Kayla and the rest of the staff here, Dee! Thank you for the great review!
I had a great experience with this dealer. Sales representative Kayla took great care of us with getting a credit application started via text and put a courtesy hold for us the vehicle for a few hours as we drove in to test drive an awesome 2014 E-350 convertible. I would highly recommended this dealer.
Business response:
Thank you Sheri for the great 5 star review! We're glad we could give you the opportunity to enjoy such a great vehicle! Let us know if we can assist you with anything else!
I called to purchase this vehicle gave the salesperson the name of the credit union person that approved me to contact and other information he requested. He called back and said it was sold. I found out later if I had purchased this car, had it shipped, and there was a problem I could not return it. They don't make that information known I wonder why?
Business response:
I'm concerned about your post and would like to learn more about your conversation with our Mercedes-Benz team. We ship cars all over the US and have many happy clients. Please contact me directly at: 316.719.8501 so I can help.Thank you,James BergerPlatform ManagerWalser Automotive Wichitawberger@walser.com
Frequently asked questions about Mercedes-Benz of Wichita
How is Mercedes-Benz of Wichita rated?
Mercedes-Benz of Wichita has a 4.6 star rating with 968 reviews.
When is Mercedes-Benz of Wichita open?
Mercedes-Benz of Wichita is closed now. It will open at 9:00 a.m.
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