Mercedes-Benz Of Salem's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz Of Salem

4.7

About this business

Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services. 

Location details

2405 Commercial St SE, Salem, OR, 97302, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.7660 reviews
Select a rating
Darren Williams's profile image
Darren Williams 
7 years ago

I'd been looking at cars for my 17 year old son for over a month. I knew what I wanted and tried several smaller car lots. I really wanted a larger trustworthy car dealership with a good name and of course good reviews. I finally found the car I wanted at Mercedes Benz of Salem. Now it was just getting it at the right price. Adrien helped me and was great at listening to me without the pressure most places give. I got a great deal for a great car. It had low miles and the best options. I would recommend them to anyone I know... read more

Business response:

Thanks so much for leaving this excellent review, Darren! We are happy we could help you and get you set up quickly! 

Augustus Bukowski's profile image
Augustus Bukowski 
7 years ago

My review will confirm Mercedes Benz of Salem is not the type of business you should support with your hard earned dollars. Likely they are overcharging you are not telling you whole truths. Businesses that operate in this manner should not be in business. My complaint comes down to the following issues. 1: The deceptive nature of their marketing, including their omission of material fact in an attempt to bring customers to their lot. ...Continue Reading 

Whitney Hobbs's profile image
Whitney Hobbs 
7 years ago

I worked with Brian Merrell while shopping for a diesel sprinter van and I had the very best experience with him! After one phone call, Brian found a Mercedes-Benz sprinter that fit my specs to the T. I was extremely pleased with the financing that was made available through the dealership and I'm still I'm still in awe of my 2016 Bluetec. Brian made me feel like family and I left the lot feeling like I got a great deal, that I knew exactly what to expect in terms of maintaining my new sprinter and how to use all the new fea... read more

Business response:

Thank you for taking the time to leave us this amazing review, Whitney! We are pleased to have given you an outstanding experience. 

Thomas K. Marple's profile image
Thomas K. Marple 
7 years ago

From the first phone call to schedule service on our Sprinter RV we received excellent service from this dealership. Donovan Rodriguez inspired our confidence in this dealership when we called to report two engine warning lights were lit on our RV. Donovan got a service appointment quickly at a time of our choosing. When we arrived at the dealership, he met us and explained the entire procedure to us. As our vehicle was inspected and worked on he kept us informed. This was our 1st experience with Mercedes, and we were very p... read more

Business response:

Thank you for the great review, Thomas! We are happy to help! 

Jennifer Barriga's profile image
Jennifer Barriga 
7 years ago

Business response:

Thank you for the awesome review, Jennifer! 

Drea Shay's profile image
Drea Shay 
7 years ago

I would recommend Lisa upex for the dedication and passion she has for her customers. Lisa is an amazing person inside and out. Thank you Lisa! 

Jorge Armando Najar's profile image
Jorge Armando Najar 
7 years ago

A big Thank you to the Mercedes-Benz team in Salem, Especially Lisa Upex for her amazing customer service. Definitely glad to be part of the Benz AMG family in our local area. Lisa and Chris made my experience outstanding. Definitely going to continue to purchase my future vehicles at Mercedes-Benz of Salem. You guys are the best! 

Betty Larson's profile image
Betty Larson 
7 years ago

Business response:

Thank you Betty. Enjoy your 2018 GLA250 AWD. Welcome to the Mercedes Benz of Salem Family. 

Bobbi Fergus's profile image
Bobbi Fergus 
7 years ago

Went in to purchase a Sprinter van, fully expecting to have to wait for next years production. Brian was able to get us a 2017, and spent the time to make sure that it will have all the features we want. He's a sweetheart! 

Business response:

Thank you so much, Bobbi! We really appreciate your kind words and 5 star review. It was our pleasure to help you find the perfect vehicle! Happy travels. 

Frequently asked questions about Mercedes-Benz Of Salem

How is Mercedes-Benz Of Salem rated?

Mercedes-Benz Of Salem has a 4.7 star rating with 660 reviews. 

When is Mercedes-Benz Of Salem open?

Mercedes-Benz Of Salem is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com