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Mercedes-Benz Of Salem

4.7

About this business

Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services. 

Location details

2405 Commercial St SE, Salem, OR, 97302, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.7659 reviews
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Maggie Elaine Lemke's profile image
Maggie Elaine Lemke 
recommend  Recommended
4 years ago

I most definitely recommend Mercedes of Salem, Oregon. they have been amazing with my Mercedes Glk 350. They are honest, upfront, and high quality with their mechanical work. Their customer service is fantastic!! I’ve had nothing but great experiences with everyone there! 

Business response:

Thank you Maggie! We appreciate your recommendation! 

Stacy Myers-Howard's profile image
Stacy Myers-Howard 
recommend  Recommended
5 years ago

We purchased our first Mercedes from Cyndy Paterson at Mercedes of Salem. My situation was unique because I didn't have very much time to dedicate to the buying process at the dealership and needed most to be started digitally. When I asked if this was possible Cyndy didn't even flinch! She got everything started for us and made the process quick and easy and we were in our new car by the end of the day. Her follow-up after the process was excellent too. A+ experience. Thank you! 

Phil Tingle's profile image
Phil Tingle 
recommend  Recommended
5 years ago

Abel was very helpful, professional, and knowledgeable about the vehicles that we looked at. Mike and Chris were great with the pricing and financing. Thanks for the great car Able and Mike. A+ Experience. We will be back. 

Hannah May Houston's profile image
Hannah May Houston 
recommend  Recommended
5 years ago

I had been debating on buying a car for a few months and finally went in to Mercedes to test drive one I had found online. Abel met me there and was so friendly and accommodating, I ended up buying the car the next day. From start to finish he made sure I was %100 comfortable with my purchase. Excellent customer service all around and I’m very satisfied with my purchase. Would absolutely recommend them to family and friends. 

Eric Hutter's profile image
Eric Hutter 
recommend  Recommended
5 years ago

Just bought a brand new 2020 CLA 250. What an amazing experience. Highly recommend working with Abel. He was such a professional and I felt he was on my side throughout the buying experience. Abel was cool and very knowledgeable with all different options available and even though they didn't have the color I wanted on the lot. He didn't hesitate to order me the exact car I wanted. I can't stress it enough what an easy experience it was. Give them a call and they won't let you down! 

Ari Rule's profile image
Ari Rule 
recommend  Recommended
5 years ago

My husband and I just got a van from Brian and Eli. It was the best, easiest experience we’ve ever had with getting a vehicle. We tried to go to the Mercedes-Benz in Wilsonville and the customer service was absolutely the worst. They didn’t care, they were snippy and rude making us feel like calling to ask a simple question was a waste of their time. So happy we found this place in Salem with people who were nice and went beyond and above. 

Hillery Williams's profile image
Hillery Williams 
recommend  Recommended
5 years ago

Able helped me trade in my damaged Benz for a new one and was amazing! I told him what I wanted and he showed me my opinions. The whole time I felt like he was working with my best interests in mind! As someone who has never financed a car before, it was intimidating to do so but Able and the finance department made it so easy and stress free! I love my new Benz! 😃 

Jared Jones's profile image
Jared Jones 
recommend  Recommended
5 years ago

Hit a pothole two weeks ago in Portland and it cracked my rim. Had to special order a new one from Mercedes-Benz. It finally arrived and now I don’t have to fill up my tire every two hours. Thanks for the great service at Mercedes-Benz of Salem. Joe, the service advisor, called to let me know it arrived early, squeezed me in, and even detailed my car. 

Katie Rapoza Kieling's profile image
Katie Rapoza Kieling 
recommend  Recommended
5 years ago

I can not speak highly enough about my experience at Mercedes-Benz of Salem. From the very first day I started looking for a new car, I never felt pressured by them in any way which I appreciate so much. Abel Cardona is who I worked with and he was so helpful, educated and professional throughout the entire process! I am not one who has ever enjoyed car shopping or the car buying process, but this time was truly different and so pleasant from start to finish! Not to mention I know that I got the absolute best deal possible t... read more

Frequently asked questions about Mercedes-Benz Of Salem

How is Mercedes-Benz Of Salem rated?

Mercedes-Benz Of Salem has a 4.7 star rating with 659 reviews. 

When is Mercedes-Benz Of Salem open?

Mercedes-Benz Of Salem is open now. It will close at 7:00 p.m.  

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