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Mercedes-Benz of Northlake
- Car Dealers
- Charlotte, NC
About this business
Mercedes-Benz of Northlake is a new and used Mercedes-Benz dealer serving the greater Charlotte area. We are proud to provide the Charlotte area with the newest and most popular Mercedes-Benz models, including the Mercedes-Benz A-Class, Mercedes-Benz E-Class, Mercedes-Benz GLA 250, and more! Our service department is here to keep your new and used Mercedes-Benz models in the best condition possible. Choosing us for your express service and Service A & Service B maintenance can help extend the lifespan of your beloved car, wa... read more
Location details
10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedYour delivery guys are great. Positive attitude and very friendly. We thank you Lenny.
Business response:
Isaac, we truly appreciate your recommendation and kind words about Lenny! Have a great day!
The Delivery driver Lenny is awesome. always has a smile and great character.
Business response:
Douglas, we truly appreciate your recommendation! Thank you for sharing your kind words about Lenny!
Bradley was by far one of the best sales advisor I’ve had! He was very consistent throughout the entire process. Follow up, and having great knowledge with Mercedes! Also, Zah’rea was very helpful and knowledgeable with showing me everything about my new car! Wonderful smile and personality! She even went out the way to provide me with a fashionable Mercedes bookbag with some goodies in it! Talk about going above and beyond! Definitely topped off my experience here! Ask for Bradley for your next car and make sure Zah’rea is ... read more
Business response:
Tris, thank you so much for taking the time to share your positive experience with Mercedes-Benz of Northlake! We are thrilled to hear Bradley and Zahrea went above and beyond to make this amazing experience one to remember! If at anytime there is something we can assist you with, please do not hesitate to let us know! Welcome to our Mercedes-Benz of Northlake Family!
Customer Service is always on point with Lenny. Great guy always smiling always happy.
Business response:
Hi Michael, we truly appreciate your recommendation!
This was the single best car buying experience from a dealership I've ever experienced. I found the pre-owned vehicle online and since I was only searching for a specific make, model, colors, and option package, there was no need to go to the dealership to shop. Via email, a few phone calls, and a couple text messages, Chris Lilly and Bradley Coppola were able to get me a cash, out-the-door price that was exactly in my comfort zone. I found their negotiating very straight forward and there were no pressure tactics or games a... read more
Customer service is incredible and everyone seemed to be very personable. My representative for getting my vehicle was Tariq Metwally. He was patient, kind, knowledgable, and very attenative to finalizing all the details on the delivery of my Mercedes C300 Cabriolet. Much Gratitude!
I recently moved to Davidson and was fortunate to find Northlake when my car decided to not run properly. The dealership was not able to replicate my problem but they performed a thorough evaluation and at NO Charge!!! They even washed my car and cleaned the inside before I picked it up. I will definitely become a loyal customer.
Lenny is Great guy. One of the best delivery driver.
Johnny in parts goes far and beyond to take care of all my parts needs.
Frequently asked questions about Mercedes-Benz of Northlake
How is Mercedes-Benz of Northlake rated?
Mercedes-Benz of Northlake has a 4.8 star rating with 3,799 reviews.
When is Mercedes-Benz of Northlake open?
Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.
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