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Mercedes-Benz of Northlake

4.8

About this business

Mercedes-Benz of Northlake is a new and used Mercedes-Benz dealer serving the greater Charlotte area. We are proud to provide the Charlotte area with the newest and most popular Mercedes-Benz models, including the Mercedes-Benz A-Class, Mercedes-Benz E-Class, Mercedes-Benz GLA 250, and more! Our service department is here to keep your new and used Mercedes-Benz models in the best condition possible. Choosing us for your express service and Service A & Service B maintenance can help extend the lifespan of your beloved car, wa... read more

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,194 reviews
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Alanna Sigmon Rollins's profile image
Alanna Sigmon Rollins 
recommend  Recommended
5 years ago

Nancy in the finance department was so organized and had all our paperwork in order to quickly finalize our purchase. Thank you for the quick and easy process! 

Business response:

Hi Alanna, we are honored to receive your recommendation! We are glad to hear Nancy was made the finance process quick and easy. Please let us know if we can assist you in the near future! 

Sarah Rader Urig's profile image
Sarah Rader Urig 
recommend  Recommended
5 years ago

I had the opportunity to work with Bradley Coppola, and I couldn’t have had a better experience. He knew exactly what features I would care about and demonstrated rather than sold to me. He is extremely personable and professional. He helped me find the exact model I wanted and worked to have it transported across the country for me. Everyone should buy a car from him! Joe Williams in finance is also excellent! 

Business response:

Hi Sarah, thank you for your recommendation! We are blown away by your kind words about Bradley and Joe! We are happy to pass along your comments to the team here at Mercedes-Benz of Northlake! 

Thomas Moore's profile image
Thomas Moore 
recommend  Recommended
5 years ago

Tariq Metwally did a great getting us our car. He took extra time showing us all the features and making sure we were comfortable before leaving the dealership. Excellent service, highly recommened!! Looking forward to working with Northlake in the futrue. 

Tiana Petree's profile image
Tiana Petree 
recommend  Recommended
5 years ago

I love my surprised from Mercedes Benz Northlake. Even now they are still supporting our teachers. Thank you for coffee and breakfast ❤️❤️🤗 

Business response:

Thank you so much for your recommendation, Tiana! Most importantly, thank you for your exceptional dedication to our future scholar at Walter G. Byers. We hope to see you again in the near future! 

Demarcus McMillan's profile image
Demarcus McMillan 
recommend  Recommended
5 years ago

Colton was excellent! They really showed me what owning a Mercedes Benz is all about. Great Customer Service! Treated me like a VIP 

Business response:

We truly appreciate your recommendation, DeMarcus! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Colton. We look forward to your next service visit! 

Dave Harris's profile image
Dave Harris 
recommend  Recommended
5 years ago

Your drivers are cool. Especially Lenny thanks for the hats. 

Business response:

Hi Dave, thank you for your recommendation! We are happy to hear Lenny provided you with a great experience. 

Ricky Fred's profile image
Ricky Fred 
recommend  Recommended
5 years ago

10/10 always great service from Lenny. 

Shyan Glasgow's profile image
Shyan Glasgow 
recommend  Recommended
5 years ago

Paul was very patient and helped me get the deal I wanted. Him & Mike are the absolute best at MB of Northlake. 

Business response:

Thank you so much for your recommendation, Shyan! We are happy to hear Paul and Mike provided you a great purchasing experience. Welcome to our Mercedes-Benz of Northlake family! 

Margaret Braithwaite-Nelson's profile image
Margaret Braithwaite-Nelson 
recommend  Recommended
5 years ago

A great dealership, and expert service department! Colton Lancaster is the best! He knows everything about every Mercedes Benz on the lot, no matter year, make or model! He answered every question I had. When I need service Colton gives ma an appoint and ALWAYS provides me with a loaner vehicle so I don’t have to worry. Colton is knowledgeable, professional and courteous! It’s been a real pleasure dealing with him! Luxury service from a luxury dealer. Thank you Colton!!! 

Business response:

Hi Margaret, thank you for your recommendation! We are humbled by your kind words about Colton and our team at MBNL! We strive to provide a stress-free experience while still exceeding your expectations and it sounds like Colton delivered just that! Thank you for your business, we appreciate you! 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,194 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.  

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