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Mercedes-Benz of Northlake
- Car Dealers
- Charlotte, NC
About this business
Mercedes-Benz of Northlake is a new and used Mercedes-Benz dealer serving the greater Charlotte area. We are proud to provide the Charlotte area with the newest and most popular Mercedes-Benz models, including the Mercedes-Benz A-Class, Mercedes-Benz E-Class, Mercedes-Benz GLA 250, and more! Our service department is here to keep your new and used Mercedes-Benz models in the best condition possible. Choosing us for your express service and Service A & Service B maintenance can help extend the lifespan of your beloved car, wa... read more
Location details
10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedAWESOME SERVICE DEPARTMENT!! DeMarco is always very honest about turn around time, cost and professional at all times. All the guys from service to parts are diligent and hard working as well as respectful of customer time. This team is a five star customer service team!!
Business response:
Thank you so much for your recommendation, Nicole! We are happy to hear our entire staff was courteous and eager to help you when you arrived. We appreciate you!
You Guys and Your drivers are outstanding. The commitment and customer service of the parts department is Great. Lenny always has a smile and a winning attitude. You guys are great.
Business response:
Todd , we're so glad that we were able to go above and beyond your expectations! Thank you for sharing your kind words about Leonard.
The driver Lenny is Outstanding. Always has that pretty smile and great attitude.
Business response:
Hi Miles, thank you so much for taking the time to recommend us and sharing your kind words about Lenny! We appreciate you!
With the help of Jonny Rollins, we were connected to John Sims. John Sims is a professional at his job, he was very responsive to messages and helped me find a perfect car. He made the whole experience so easy and comfortable for my fiancé and I. He accommodated to all of our needs and we left with an awesome pre owned vehicle!
Business response:
Aaron, thank you for sharing your awesome experience with Johnny and John! Your recommendation means a lot and we are grateful to have you part of our Mercedes-Benz of Northlake family!
Leonard is very efficient at what he does. Never has a problem helping or going the extra mile. Great guy
Business response:
Thank you for your recommendation, Juston! We truly appreciate you sharing your kind words about Lenny!
We had a great experience at Mercedes-Benz of Northlake. Ours salesman, John was so easy to work with. Joe, from finances was also great!
Business response:
Melissa, we're so glad that we were able to go above and beyond your expectations!
I absolutely love John Sims and Nancy Wilkinson! Their customer service surpasses my expectations every time! I greatly appreciate them!
Luxury facility. Excellent selection of cars. Courteous staff, especially our salesperson Bradley C. And our finance person Brad C. Highly recommend!
Business response:
Hi Bree, thank you for your recommendation! We are thrilled to hear Bradley and Brad provided you the full Mercedes-Benz experience! Welcome to our Mercedes-Benz of Northlake family!
Bradley Coppola best client service tech Excellent service go check them out
Business response:
We are honored to receive your recommendation, Cassandra! Thank you for sharing your great experience with Bradley!
Frequently asked questions about Mercedes-Benz of Northlake
How is Mercedes-Benz of Northlake rated?
Mercedes-Benz of Northlake has a 4.8 star rating with 3,799 reviews.
When is Mercedes-Benz of Northlake open?
Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.
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