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Mercedes-Benz of Music City

4.6

About this business

Why buy from Mercedes-Benz of Music City? We are obsessed with our culture - which is laser focused on creating an unrivaled customer service experience. We are a luxury retailer, not a car dealer and we measure ourselves in that light. Our state-of-the-art facility offers our customers the following amenities: Mercedes Benz loaner vehicles Complimentary massage chairs Exclusive airport valet service World Class New Facility Huge Selection from 4 Mercedes-Benz Dealerships in the Southern Region Genius bar with extras Offerin... read more

Location details

734 Envious Ln, Nashville, TN, 37217, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.61,864 reviews
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Alex Patton's profile image
Alex Patton 
recommend  Recommended
4 years ago

This dealership is unbelievable the customer service is unparalleled, I have never been, seen, or experienced an environment where waiting for your car is so pleasing and comfortable. There's a glass wall that allows you to view your car while you wait, so you can watch everything that is being done in their spotless mechanic's service bay. Extremely satisfied with the service I received. Lori, my service advisor is the Best!!! I requested Lori because she previously handled the pre-purchase inspection for another Mercedes-B... read more

Stephen Key's profile image
Stephen Key 
recommend  Recommended
4 years ago

Exceptional customer service; Brent Reed went above and beyond to make sure I was well taken care of. Thanks Brent. . 

Business response:

Thank you for your kind review! We can’t wait to see you next time 😊 

Jerry's profile image
4 years ago

brooks has been helpful !!! 

Jack Chappell's profile image
Jack Chappell 
recommend  Recommended
4 years ago

My service advisor Jeff Mullins is excellent. He followed the progress of the repairs on my older (2004) SL600 AMG and kept me informed about its progress. He noticed my Vietnam veteran plates on the car and put through the company's veterans' discount program! Emily at the front desk was very helpful and has a take charge/help the customer approach that is absolutely refreshing, and great! Thank you. 

Kevin Cook's profile image
Kevin Cook 
recommend  Recommended
4 years ago

Stanley Carmichael, Service Manager is a wonderful person. I recently had my car repaired/serviced at Mercedes Benz of Music City and had a great experience. Stanley was kind, friendly and provided me with excellent customer service. I also purchased some Mercedes valve stem caps from a wonderful woman at Mercedes merchandise desk (don't recall her name). In addition, Ryan Dumitrescu provided excellent customer service helping me obtain a loaner vehicle. The professionals that work at this dealership are top notch! Thank you... read more

Marshall Byrd's profile image
Marshall Byrd 
recommend  Recommended
4 years ago

Outstanding support from salesman Xavier, he worked hard to unsure a fair transaction, I would recommend both this dealership and Xavier. 

Allyson's profile image
Allyson 
4 years ago

It was the best experience I’ve ever had purchasing a car: Transparent, Nice, Kind, and Quick. I love this car dealership it was the absolute best!!!! 

Mario's profile image
4 years ago

Took care of all the needs I wanted for this car before I purchased.in and out less than an hour great dealers and staff!!! 

Rebecca Hatcher Hollinger's profile image
Rebecca Hatcher Hollinger 
recommend  Recommended
4 years ago

Scott Halpern was very prompt answering all my questions via email. Scott recommend Killian Davis to assist us with our purchase when we arrive and it was by far the best car buying experience I've had! 

Frequently asked questions about Mercedes-Benz of Music City

How is Mercedes-Benz of Music City rated?

Mercedes-Benz of Music City has a 4.6 star rating with 1,864 reviews. 

When is Mercedes-Benz of Music City open?

Mercedes-Benz of Music City is closed now. It will open at 7:00 a.m. 

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