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Mercedes-Benz of Music City
- Car Dealers
- Nashville, TN
About this business
Why buy from Mercedes-Benz of Music City? We are obsessed with our culture - which is laser focused on creating an unrivaled customer service experience. We are a luxury retailer, not a car dealer and we measure ourselves in that light. Our state-of-the-art facility offers our customers the following amenities: Mercedes Benz loaner vehicles Complimentary massage chairs Exclusive airport valet service World Class New Facility Huge Selection from 4 Mercedes-Benz Dealerships in the Southern Region Genius bar with extras Offerin... read more
Location details
734 Envious Ln, Nashville, TN, 37217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedTheir customer service is amazing! I’ve been using their service department for about a year and just purchased a new car over the weekend. The entire experience was great. Our sales person, Emilio, was knowledgeable, professional and so easy to work with. He was prepared when we arrived and made the whole transaction seamless. I highly recommend!
Had a wonderful experience last week when I purchased a 2019 GLA 250. John Bailey spent hours with myself and my husband allowing us to figure out what model would be best for us. Everyone at the dealership were all amazing and would highly recommend this dealership to anyone looking for a MB!
The total experience from calling to arrange appointments to driving away...and Matt my service advisor is excellent!
Mercedes-benz of Music City has excellent customer service. Stanley Carmichael is the representative that I normally use. He is always pleasant, knowledgeable and goes out of his way to attend to my customer service needs. The staff is friendly and if it even appears that I have not been attended to, somebody will come up to me to see if I have been helped. Thanks for all that you do. Stay classy Mercedes-Benz of Music City!!!! 👍🏾😊😁
I thought Plaza Mercedes in STL was as good as it gets, until I came to Music City Mercedes in Nashville. Matt, Lori & crew took care of everything when my “check engine” light came on in route to town. I was in and out and back on the road in a jiff! Excellence personified
I had a great experience with Brent Reed at my recent servicing for my Mercedes Benz. They make waiting for your car very comfortable and pleasant!
Arch Kelley was very nice and very knowledgeable to make this a very good experience.
I had an awesome experience having my car serviced! Brent was very pleasant and A great attitude! He kept me informed from the time I walked into the service area until I left. He was great!
Eliud Mendez is very knowledgeable and helpful in sales and Jeff Mullins is a real star as a service advisor. My three Mercedes are early 2000 models that are well-maintained and very reliable. Everyone I've encountered at the dealership seems very focused on customer service. I have great confidence in this dealership.
Frequently asked questions about Mercedes-Benz of Music City
How is Mercedes-Benz of Music City rated?
Mercedes-Benz of Music City has a 4.6 star rating with 1,878 reviews.
When is Mercedes-Benz of Music City open?
Mercedes-Benz of Music City is closed now. It will open tomorrow at 8:00 a.m.
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