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Mercedes-Benz of Beverly Hills
- Automotive
- Beverly Hills, CA
About this business
Location details
9250 Beverly Blvd, Beverly Hills, CA, 90210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Falsely advertised vehicle we went to look at. Drove 3 hours to get there only to find a car that had been misrepresented. Tried to find a comparable vehicle but manager unwilling to negotiate price. CPO Mercedes with tires dated 2013. Never even offered a bottle of water after our long ride. The manager was "busy" and would only come speak with us if we wanted to "wait" further. Very unprofessional and guilty of false advertising!
Business response:
Thank you for bringing this to my attention. I apologize that your experience here was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at rkhraich@BHBenz.com. I look forward to speaking with you. Richard Khraich Sales Manager
I love the fact that was in Vermont, and saw a Mercedes Coupe with a BERNIE license plate in front of the State House. Your dealer cover was around the plates. One could only wonder whose car that belonged to.
Business response:
Thank you Rob for the kind words!
Never been so grossly overbilled when returning a leased car. Never again, it's a complete ripoff
Business response:
I apologize that your leasing experience was unpleasant. I want to make things right, but unfortunately I cannot pull up your Facebook name "Alan Kerbabian" in our system. I want to try to do something to fix it. Please contact me at nadia@bhbenz.com. Nadia Hamdan General Sales Manager
Returning client for 12 years and so far leased and purchased 6 cars.
Business response:
Thank you for leaving a review, Siamak! We always love to hear from our repeat customers because its great to know we truly earned your business!
Had a great experience at the dealership yesterday. Yvonne was extremely helpful and the entire staff made the process very easy. Highly recommend this location. Not to mention we're very happy with our new GLE! Thank you to everyone at Beverly Hills Benz!
Frequently asked questions about Mercedes-Benz of Beverly Hills
How is Mercedes-Benz of Beverly Hills rated?
Mercedes-Benz of Beverly Hills has a 4.6 star rating with 6,007 reviews.
When is Mercedes-Benz of Beverly Hills open?
Mercedes-Benz of Beverly Hills is closed now. It will open at 10:00 a.m.
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