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Mercedes-Benz at Raleigh

4.8

About this business

Location details

5607 Capital Blvd, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,533 reviews
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Allen Judy Dennie's profile image
Allen Judy Dennie 
recommend  Recommended
5 years ago

The service department is second to none over ALL others. Our car was not dirty when we carried in for routine service but they cleaned and detailed it before we picked it up. Stephen Lowry service writer was exceptional in his commitment to service and customer concerns. 

Thomas Rozman's profile image
Thomas Rozman 
recommend  Recommended
5 years ago

We have purchased three Mrecedes from the company and used the Service Department for some six years. Service is consistently high quality and responsive. 

Sherry Badger Shapiro's profile image
Sherry Badger Shapiro 
recommend  Recommended
5 years ago

I had the pleasure of working with Farhan Ghanty, an on-line specialist sales person, when ordering a European delivery. As COVID took over my plans, he helped me transition to a almost exact car that I could purchase in Raleigh. During all the transactions Farhan was prompt when returning my emails, efficient in getting information I requested, patient with my request, and generous in getting me a great deal. I highly recommend Mercedes'Benz Raleigh and working with Farhan in obtaining your car. 

Elton Futrell's profile image
Elton Futrell 
recommend  Recommended
5 years ago

After several visits to resolve an electrical issue, I met with new service adviser Linda Grandy. Linda took a genuine interest in resolving my problem, this time. She waived the normal diagnostic fee and suggested that I leave the car for a day or two. The next day they were able to locate the problem. I have not had to jump my car since. A big Thank You to Linda Grandey for going the extra mile. This is why I continue to drive from Durham to Leith of Raleigh to have both of our Mercedes serviced. Even with the opening of a... read more

Chantale Lifford Persinger's profile image
Chantale Lifford Persinger 
recommend  Recommended
5 years ago

Always great service before,during, and after. This place will amaze you in their customer service. 

Cooper J Keyuanna's profile image
Cooper J Keyuanna 
recommend  Recommended
5 years ago

amazing experience 5 star ! 

Bruce King's profile image
Bruce King 
recommend  Recommended
5 years ago

Linda Grandey is my service advisor, and she is wonderful. There are enough things to worry about without having to question whether or not you're getting the right information about car service. Whenever I talk with Linda, I know she'll take care of everything. 

Olivia Cardamone's profile image
Olivia Cardamone 
recommend  Recommended
5 years ago

I’ve had my GLS almost a year now. I am very satisfied and I can’t say enough about the sales staff & GM. You guys are awesome! 

Bennie Bryant's profile image
Bennie Bryant 
recommend  Recommended
5 years ago

great service friendly staff 

Frequently asked questions about Mercedes-Benz at Raleigh

How is Mercedes-Benz at Raleigh rated?

Mercedes-Benz at Raleigh has a 4.8 star rating with 4,533 reviews. 

When is Mercedes-Benz at Raleigh open?

Mercedes-Benz at Raleigh is closed now. It will open on Monday at 8:30 a.m. 

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