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Mercedes-Benz at Raleigh

4.8

About this business

Location details

5607 Capital Blvd, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,533 reviews
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Ginger Wilkins's profile image
Ginger Wilkins 
recommend  Recommended
5 years ago

the service area was busier than I ve ever seen it on 2/6/20, 8 a.m. after major storms came thru nite before. mark, my service advisor, is always prof al and courteous and always communicates so well with me after I leave my vehicle. Audrey Windler had a line of people and showed the utmost patience with all of us waiting. very organized, prof al, and friendly! 

Cherise Gibbs's profile image
Cherise Gibbs 
recommend  Recommended
5 years ago

Customer Service was out standing!! Everyone was very friendly !! My vechile was completed in a timely manner.. 

Cameron Snyder's profile image
Cameron Snyder 
recommend  Recommended
5 years ago

They were great to work with. Thank you 

Nadia Valeriy Solodyankin's profile image
Nadia Valeriy Solodyankin 
5 years ago
Cassandra Heckstall's profile image
Cassandra Heckstall 
recommend  Recommended
5 years ago

The service and staff are amazing! I am a new customer and I was overly impressed 

Alli Summey's profile image
Alli Summey 
recommend  Recommended
5 years ago

I recently took my car in for service, and the service team, and my rep, Brian Battle, went above and beyond to make sure everything was perfect when I picked up my car! The customer experience at Mercedes-Benz of Raleigh, always exceeds my expectations! Thank you!! 

Cheryl Bullock's profile image
Cheryl Bullock 
recommend  Recommended
5 years ago

Excellent customer service...... Everyone that I have had contact with from the point that I stepped in the door to purchase my "forever vehicle" from the sales department to now in the service department have all been very caring and courteous. Jeff Mitchell (sales) thanks for finding my "forever vehicle" equipped exactly (plus a smidgen more) as I wanted. Kyle Paonessa (service) excellent service advisor.....he's been a great help to me with caring for my "forever vehicle". 

John Knott's profile image
John Knott 
recommend  Recommended
5 years ago

Kassandra started and finished everything. From loaner rep, mechanic and reps who brought cars around was top notch service. Kassandra stayed on top of everything and notified me by phone and text. 

Melissa Jones's profile image
Melissa Jones 
recommend  Recommended
5 years ago

The service goes above and beyond. Plus the last 2 times I have been in Kyle was assigned to me and you build a rapport with that person. He has always been great to deal with. It’s also great to be treated like your business is appreciated! 

Frequently asked questions about Mercedes-Benz at Raleigh

How is Mercedes-Benz at Raleigh rated?

Mercedes-Benz at Raleigh has a 4.8 star rating with 4,533 reviews. 

When is Mercedes-Benz at Raleigh open?

Mercedes-Benz at Raleigh is closed now. It will open at 8:30 a.m. 

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