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Memphis VA Medical Center: Bed Tower Service Center

3.2

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Location details

S Pauline St, Memphis, TN, 38104, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.2727 reviews
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Nick Checchia's profile image
Nick Checchia 
5 years ago

Unfortunately the quality of care is a joke here. Went to the walk in mental health to schedule an appointment. While in the triage room, the nurse got a call. During this call she was talking bad about a handicapped female veteran in the waiting room saying “she is just here for attention,” all while I’m in the room. Talking bad about any veteran is beyond unprofessional especially in front of another veteran. When I got back with a provider to schedule an appointment, the provider seemed more worried that she was the only ... read more

Dean Murphy's profile image
Dean Murphy 
5 years ago

Your method of contacting patients is archaic. Many people simply cannot answer their phones during working hours or work out of town. Please adapt. Text message or E mail would work much better then both the VA and it’s patients would have documentation of the interaction. 

Joseph Allen Lewis's profile image
Joseph Allen Lewis 
recommend  Recommended
5 years ago

Good staff and friendly. I’ve almost had every on time appointments. 

Tara Suzore Hanson's profile image
Tara Suzore Hanson 
5 years ago

Most that I know that have gone there were neglected ot died. 

Scott Word's profile image
Scott Word 
recommend  Recommended
5 years ago

Very nice facility with very friendly and professional staff. I had two appts and was done before my scheduled appt time. 

Vicki Thomas's profile image
Vicki Thomas 
5 years ago

When we first moved to Tennessee, I had my appointments at the VA, and was treated well. But, it's a 72 mile drive one way, so I was put on the Choice plan. Which worked perfectly, until May of this year when the VA instituted new policies with TriWest (the insurer for Choice). Now, you cannot self refer, and ALL referrals have to be approved by the VA. My cardiologist submitted a SAR (secondary referral request) on 7.29.19 marked urgent, and as of today, TriWest has not received a reply from the VA. The cardiologist got a l... read more

Billy Turnage's profile image
Billy Turnage 
5 years ago

Please Please DO NOT GO TO THE ER. I WAS THERE FOR 9 HOURS AND WAS STILL NOT TAKEN CARW OF CORECTLY. THEY ARE RUDE. ONLY GOOD THING IS NICE NURSES. BUT FORGEZ THE DOCTORS. 

Eminex Enin's profile image
Eminex Enin 
recommend  Recommended
5 years ago
Tony Joseph's profile image
Tony Joseph 
recommend  Recommended
5 years ago

with all the negative comments, how about a positive one. it was raining and I had to duck into a side entrance. I had recently moved to Memphis and was told I'd have to go through eligibility to get transferred. I was lost and asked a guy for directions to administration. he started explaining how but when he asked which department, he not only informed me of the "correct" dept, but it was part of his dept and he had me give him my info and turned it in. I was turned right around and was able to go home. his name is David Z... read more

Frequently asked questions about Memphis VA Medical Center: Bed Tower Service Center

How is Memphis VA Medical Center: Bed Tower Service Center rated?

Memphis VA Medical Center: Bed Tower Service Center has a 3.2 star rating with 727 reviews. 

When is Memphis VA Medical Center: Bed Tower Service Center open?

Memphis VA Medical Center: Bed Tower Service Center is open now. It will close at 11:59 p.m.  

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