Meier Construction-Engineering

Mark M 

on BBB

3 years ago

I live in Pima County, *****************. Im constantly being missed and my two trash bins are overflowing and despite numerous calls to the company over the past three years they refuse to have a route supervisor give me a quick call as I requested more times than I can count. They put in escalations for services but they are ignored as I have never had one properly fulfilled. I was missed last Thursday, and called Monday and was told pick up of my cans full of baby diapers baking in 105 degree weather would be on Tuesday. ... read more

Kristi J 

on BBB

3 years ago

I am so frustrated with this company. I called to end our contract since we sold the service property. I was told that I needed to send in a form to cancel. I did that. I am still getting billed and now it has been sent to their collections department. I have asked many times for the person that is charge of closing the account to call me. I have not received a call. I have asked for this to be escalated. No help. I have called every number I can find. No one has helped me. If you have a choice DO NOT USE THIS COMPANY!!! 

Rachelle E. 

on BBB

3 years ago

Failure to receive the service I paid for. Missed trash pickup for three weeks. Called and canceled my service due to this reason. Had to continue to call for this company to remove their receptacle off my property. Was given numerous removal dates with no follow through. Receive a **** of services they no longer had provided. Called this company again letting them know we are getting our local law enforcement involved for littering which they will sticker and have towing service remove their container which will be impounde... read more

Tara T 

on BBB

3 years ago

Worst trash company, they have missed our recycling 2 times in a row and refuse to come pick it up, now my trash was missed so I have several extra bags and no one cares to help get this resolved. I want to cancel but can not transport full containers of trash and recycling in my car. They still charge my account even though they dont pick up my trash/recycling. When I call they lie and say someone will get it next day which has never happened. LIARS BEWARE 

Amanda S 

on BBB

3 years ago

Ive had this service for the past 6 years and prices just keep getting higher and higher for the same poor service! I pay almost $200 every billing cycle for MISSED pickups! I try to call to let them know that they missed my pickup day and no one answers. I go onto my online account and report the missed pickup, even receiving a confirmation email, and my trash remains full to the brim. I understand price increase when fuel prices skyrocket, but the prices are never adjusted when fuel goes back down. However, regardless of p... read more

Michael C 

on BBB

3 years ago

I moved into a new house and informed them that we needed trash cans picked up as we did not need as many as were here. I was told to leave the cans out all week and they would pick them up. They did not. I called back on Monday of the following week and informed them that I have a strict HOA and that my having garbage cans out all week is not a good idea. They put me through to a manager named ****** who stated they would pick up the cans on that very same day. They did not. I called back on Tuesday and spoke to a superviso... read more

Christina H. 

on BBB

3 years ago

DO NOT USE THIS COMPANY. If I can give this company a 0 I would. We had a compost bin delivered at our company and they have yet to pick it up the compost trash and its been 3 months. I have called the office and talked to numerous people and nobody has reached back out to me. They promised us the price that was given on our estimate and we have ended up paying double. We got charged $95.00 for putting a trash bags (3) in the recycling which this has never been a problem until last month (11 months). Worst service and custom... read more

AMANDA M. 

on BBB

3 years ago

I was a customer for over 10 years. Decided to cancel services and was very upset that they charged me $45 to pick up their trash container. I never received any paper bills through the ten years. I had to call in to get my account details and pay bills. The service started at $95 a year and now is over $325 per year. I took my business to someone who is upfront with charges and contacts me. 

Kirsten C 

on BBB

3 years ago

Words can't even begin to describe how completely disgusted I am with the customer service of this company. Not only have I not been given consistent information but each time I have had to call about an issue, which there have been many, I have been treated VERY rudely. Their customer service representatives are very cold and uncaring individuals who do NOT care in the least about the human they are speaking with nor do they seem to have any interest in doing their job. I was a customer for less than 2 months and in that ti... read more