MedStar Washington Hospital Center

Biyya O. 

on Birdeye

6 years ago

I have been essentially using Washington Hospital Center for all my healthcare needs. I regretted. They obtained thyroid biopsy and they did not call me back to tell me what was the fundings. No follow-up care. patients medical records, they wrote wrong report on my chart. I could have lost body parts if I were on operating table. This not for profit hospital is huge, and managing effectively specially patients' care area is unthinkable. Nonclinical employees who cover telephone lines, patients check in and check out desks... read more

djhackney1@verizon.net 

on Birdeye

7 years ago

Worse experience I have ever had. I waited for 2 days in a hallway to be admitted for an absesed tooth extraction. When you ask a question they lied to you, and when you tried to help them by telling them something, the ignored you. DO NOT EVER GO THERE. THEY ARE THE PITS. 

Sami n. 

on Birdeye

7 years ago

This was the worst hospital (E.R) experience ever. We took a patient who has already been diagnosis with Cancer to the E.R at approximately midnight. It took them more than 5 hours to even see the patient. Crazy thing is we were no the only ones complaining. When we told the gentleman in the front desk whats going on, he said "everyone is sick too and we are very busy) - I still cant believe somebody in the medical profession - somebody who others are trusting their lives and health with can say that. Finally, around 7 am, t... read more

Pierce G. 

on Birdeye

7 years ago

I would suggest to anyone in need of health help NOT go to this hospital. I went in through emergency because of chest pains and nobody called me for close to three hours for triage. After I was finally called into triage my blood was taken and they left the needle just in case I needed an IV and then moved to another waiting area. about four hours later I was finally taken back to see a doctor, he said I needed to be admitted and he would have the nurse bring me back my seizure meds and a lanacane pain patch. I finally got ... read more

Karen B. 

on Birdeye

7 years ago

I must confirm the reviews of several patients and family members before me. I don't know what has happened since the 3 years my husband had his first valve replacement but the staff, nurses, and techs should all be replaced or retrained in communication between families staff and doctors, bedside manner, and follow thru. My husband transfered to Medstar on December 25. I'm writhing this on January 4 and my husband will be in 3NE for several more days. He begs me to stay. He says no one looks in on him or helps him. When he ... read more

larry 

on Birdeye

8 years ago

I am a heart patient, I am not sure what happened to everyone who works there, but the attitude and team members have changed so much over the past year. I miss the old team which included sasha, melisa, Jessica. it seems like it is so hard to find someone to talk to about my insurance and what I need to pay and how much my insurance will cover. I am scared about having to get an LVAD and from what other patients tell me, melisa and Jessica were great. melisa was so patient and kind, and always available. they cannot stop ta... read more

Stuart Shepherd, M. 

on Birdeye

9 years ago

I would HIGHLY recommend that caucasions AVOID this hospital! The 98-100% African-American staff is HOSTILE to caucasions! Do not go there unless you enjoy being treated hostilly, nastily, viciously, and with incompetence!! Go there if you like all that! 

Stephanie 

on Birdeye

9 years ago

I would have put zero stars if that had been an option. For patients who have had a good experience at this hospital I advise that you get the same team for your care if you return, otherwise, I advise you to go some place else if you have the option. My mom was flown there from MD and put into ICU in 4G. The staff left her with feces on her after only doing a superficial cleaning and bile after spilling it on her for three or more hours (since it took us that long to get there). One doctor called her lazy when she could no... read more

Trish N. 

on Birdeye

9 years ago

I have called, left numerous messages with different doctors all week long in reference to my parent, and when I actually spoken with a person and not gotten a machine I was promised a return call, as of 4 days Later still not a word.