MedStar Washington Hospital Center

scottbryantsr@msn.com 

on Birdeye

8 months ago

If we could assess negative stars, we would do so. The nursing staff is so incompetent, they habitually tell patients to defecate and urinate in the bed, and that they’ll clean it up later, as opposed to simply helping patients get up and go to the bathroom. The worst hospital in the nation, in our experience, and we’ve been in plenty! 

Jasmine M. 

on Birdeye

9 months ago

While I do understand being busy and the urgency of need in the emergency room, I do not appreciate how my significant other was treated during our visit. He was actively bleeding as we waited for over an hour. He was even told he need stitches but sent back out to wait in the waiting area. Eventually when inquiring on assistance for rebandaging and cleaning his wound, he was told that he is not even bleeding that bad by a gentleman working in the back (after we had to change his bandaging 6x while waiting because he repeate... read more

ab n. 

on Birdeye

3 years ago

We came to medstar washington hospital Emergency Department on FRIDAY for sever stomach pain which was diagnosed as retained water because of heart failure. The person was admitted some 10 hours after arrival. IT IS SUNDAY AFTERNOON NOW, WE ARE IN THE HALLWAY AT THE EMERGENCY ROOM STILL WAITING FOR A HOSPITAL ROOM. WE HAVE BEEN HERE FOR 40 HOURS AND COUNTING. IS THIS NORMAL? 

Deron B. 

on Birdeye

3 years ago

This hospital is the worst hospitals in dc I been sitting in waiting area for 2hrs after getting my blood pressure check, I think this hospital is very racist towards black people, all they call is Spanish and white people to get services, I told myself I would never come to this damn hospital again and I'm getting the same result after coming here a years but it's gotten worse. 

Debra P. 

on Birdeye

3 years ago

I had the unfortunate experience of spending 30 hours in their ED department while on vacation in Washington DC. Filthy conditions, majority of staff treating myself and other patients with humiliating disrespect, ignored, medication not administered as doctor ordered, had to use spit and tissues to clean my own bloody arm, told to use bed pan in the middle of overcrowded hallway ( I refused, what lady should be expected to lift her gown pull down panties and expose herself to at least 30 people). The horrors I witnessed a... read more

Jacob G. 

on Birdeye

5 years ago

Terrible experience with hospital operations and services. My father (79) had an elective surgery and rehabilitation at the national rehab hospital (NRH) in the same complex because of an AWESOME surgeon there. While docs and surgeons were great, general customer service was terrible. As the primary POC - I was never contacted by doctors or nurses following procedures. I was not provided with phone numbers to reach his medical care staff, or the nurses desk. In the NRH, múltiple meals were not delivered. There is a complete ... read more

Renee M. 

on Birdeye

5 years ago

Well, how can I start? My doctor's office sent me directly to the ER to the closest hospital, which happens to be Washington Hospital Center. I forgot the horrible experience I had almost a year ago and this makes my second trip to this hospital. I would advise anyone seeking medical care to SKIP THESE JOKERS. This hospital is the worse I have ever experienced and no one serious about care should choose this hospital. Poor service, poor response time. Given I am a 'senior' with a BP of 188/120 and I waited FOUR HOURS a... read more

Scott M. 

on Birdeye

5 years ago

Beware these fools. They are unable even to invoice your insurance company correctly. Then they send you the bill. Numerous calls and guarantees of fixing the problem has not been completed. Take your business elsewhere. 

Biyya O. 

on Birdeye

6 years ago

Customer Service is extremely low at Washington Hospital Center Nuclear medicine reception. Unfriendly man with threatening voice asked me to provide him with my driving license and insurance card. I have provided these documents earlier this morning at 8:30am when I checked in. He failed to explain to me, the patient of this department in friendly manner if these documents are required multiple times even if I have already provided them. His name is Mr. Rober Bailey, Medical Office Assistant II.