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Medical City Las Colinas Emergency Room

3.9
  • Irving, TX

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Location details

6800 N MacArthur Blvd, Irving, TX, 75039, United States

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3.9582 reviews
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Sherry Adams's profile image
Sherry Adams 
recommend  Recommended
5 years ago

need. very. ill. many. health. problems. need. help. please 

Business response:

Thank you for reaching out. Please call TriStar MedLine at 615-342-1919 and one of our representatives will help you find a provider that may assist you. If you have are experiencing a medical emergency, please call 911 or visit your nearest emergency room. 

Carmen M Perz's profile image
Carmen M Perz 
recommend  Recommended
5 years ago

NURSE RIGO == Thank you for the care you have given me under the supervision of LEADER NURSE TIFFANY, during my stay (surgery) at BRH 5A (JAN. 2021). YOU SHOULD BE COMMENDED FOR THE FINE DEDICATION YOU HAVE SHOWN. DURING THESE HARD TIMES IT MUST BE DIFFICULT TO WORK UNDER PRESSURE. BUT YOU WENT THROUGH YOUR DAILY TASTS WITH COMPOSURE AND ASSURRENCE a positive declaration intended to give confidence; a promise THAT ALL WILL BE WELL. Once again Thank you NURSE RIGO ! stay safe & above stay blessed. 

Sergey Khlystalov's profile image
Sergey Khlystalov 
5 years ago

Atrocious! On 10/26/2000 I came to ER with minor cut on my face. They put two stitches, doctor insisted on CT scan which showed nothing wrong and they said I can go home. I have the Kaiser Advantage insurance which includes Medicare. I am 75 years old. My plan has $50.00 co-pay for ER. Nobody asked me to pay at the exit. On 11/29/2020 I received bill from Los Robles hospital for $5000.00. I called Kaiser agent who contacted Los Robles accounting and agent said the problem fixed. Apparently, the person who entered the claim t... read more

Sergey Khlystalov's profile image
Sergey Khlystalov 
5 years ago

Business response:

We are sorry to hear you have concerns and appreciate your time. We have shared your feedback with our team so that they can look into this matter further. If you need further assistance or have further questions, please feel free to give us a call at (805) 370-4619. Best wishes! 

Sherry Ledford's profile image
Sherry Ledford 
5 years ago

my mom has been there 24 hours with head trauma and the icu nurse was rude to me today when i called to check om her condition even though the dr told me to call anytime with concerns or questions 

Claudia Sullivan's profile image
Claudia Sullivan 
5 years ago

Give them a 1 I was discharged while in pain from an ileus that developed after surgery. While I was admitted, there was no education or treatment while pain was occurring and after discharge this resulted in my PCP advising me to return to the ER for relief. 

Doug O'Neil's profile image
Doug O'Neil 
5 years ago

Worst experience ever Not only once but twice. First time after cardiac surgery. CCU almost put me in cardiac arrest. Once they sent me to a room. All communication stopped. Never saw a doctor while in my room. Gave me antibiotics on discharge and never told me what it was for. Misdiagnosed me. On and on. 

Business response:

Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to us with your contact information to ORMC.CustomerService@hcahealthcare.com, and we will follow up as soon as possible. Thank you. 

Jessica Bauer's profile image
Jessica Bauer 
recommend  Recommended
5 years ago

Most amazing staff ever!! I have severe health anxiety and would recommend this hospital to any and everybody! Made me feel very safe super thorough and made me feel like family. I currently live in Saint Augustine and would make the 45 minute drive to this emergency facility for myself and my children. Cannot give this place enough stars!!!! 

Mark-Jayci Holton's profile image
Mark-Jayci Holton 
5 years ago

Absolutely horrible service for my father, an elderly heart attack patient. I can’t wait until he gets out of that place. Disgusting level of service. 

Business response:

Thank you for reaching out regarding your visit. We take these concerns very seriously. We would greatly appreciate the opportunity to speak with you further. Please call a member of our leadership team at (407) 833-7567. 

Frequently asked questions about Medical City Las Colinas Emergency Room

How is Medical City Las Colinas Emergency Room rated?

Medical City Las Colinas Emergency Room has a 3.9 star rating with 582 reviews. 

When is Medical City Las Colinas Emergency Room open?

Medical City Las Colinas Emergency Room is open now. It is open 24/7. 

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