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Medical City Las Colinas Emergency Room
- Irving, TX
About this business
Location details
6800 N MacArthur Blvd, Irving, TX, 75039, United States
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Recommendedjust had foot surgery yesterday, and everybody from outpatient nurses to the surgical team were 10 out of 5. they were professional and fun keeping my mind off the surgery.
Business response:
Thank you for the positive feedback! We love seeing great ratings like this.
Business response:
We would like to learn more about your experience, would you please reach out to our Quality team at 828-213-1210? Thank you
RecommendedHad to take a family member here and we were in and out of the ER and the nurses and doctors were very kind and caring and got us out of there with a diagnosis in no time!
Business response:
Glad to hear of your experience. Your comments have been shared with the staff and they are grateful.
This hospital is the worst from registration to imaging!!!!
Business response:
Alyce, please know we take concerns like this very seriously. We appreciate you bringing this to our attention. We shared this with our leadership team and are aware a leader has followed up with you directly. We greatly appreciate the opportunity to have discussed this experience. Should you need additional follow-up, please let us know. Thank you.
My 90 year old mother was taken to Brandon ER at 7PM yesterday January 27, 2021 and she is still in the ER on a gurney. She was tested negative for COVID but I will have her recheck when she gets out of there. Patients are supposed to be turned every 2 hours to prevent bedsores but she is still waiting waiting for 27 hours lying on her back in the ER. Staff nurse or doctor will not answer or return call to family. Visitor is 1 in 24 hours. Very disappointed. She may be dead before she gets a bed.
Business response:
Nandy – we appreciate you taking the time to write this review. Your comments have been shared with our patient care team. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
I went into the emergency room after going in to the urgent care earlier the day before with a busted hand that was black and blue and purple And I knew I needed some kind of x-rays or something needed to be done since urgent care said an mri would probably be needed.They refused to listen to me and what I have already been told by the urgent care and so they did what they wanted to do, took an X-ray, went over it, gave me a Tylenol, pat my head and basically put me on my way without any regard on how I felt or what I’ve exp... read more
This hospital transported my 9 year old son to another hospital (no medical event was occurring that would indicate the need for a transfer) WITHOUT my consent - I am his mother. Zero stars.
Business response:
Thank you for sharing this review with us. Please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department and they would like to speak with you. The patient advocacy team is also available to receive calls from Monday-Friday from 8 a.m.-5 p.m. at 615-338-1198.
RUN!!! DO NOT USE this hospital! I have worked in inpatient hospitals for almost 24 years. My father was brought in by ambulance for a heart attack in Dec 2020 and the level of unprofessionalism and rudeness from a few of his nurses in ICU to Dr Ni, one of his Internal Medicine doctors is appalling. The ICU on the 3rd floor is absolutely disgusting and dirty. It was witnessed numerous times by myself where the nurses would come into my Dad's room UNGLOVED to mess with his IV lines and alike. With the amount of gunk clearly v... read more
Business response:
A member of our leadership team would like to personally speak with you. Please call (407) 833-7567 at your earliest convenience.
Frequently asked questions about Medical City Las Colinas Emergency Room
How is Medical City Las Colinas Emergency Room rated?
Medical City Las Colinas Emergency Room has a 3.9 star rating with 582 reviews.
When is Medical City Las Colinas Emergency Room open?
Medical City Las Colinas Emergency Room is open now. It is open 24/7.
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