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Medical City Frisco

4.3
  • Frisco, TX

About this business

Medical City Frisco, formally Forest Park Frisco, is recognized 

Location details

5500 Frisco Square Blvd, Frisco, TX, 75034, United States

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4.3510 reviews
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Tom Plachetzki's profile image
Tom Plachetzki 
recommend  Recommended
8 years ago
Tato Tekigua's profile image
Tato Tekigua 
recommend  Recommended
8 years ago
Ben Burgess's profile image
Ben Burgess 
8 years ago

Beware of billing, my daughter had a procedure there and they verified my insurance and my out of pocket. I paid that amount prior to surgery and what do you know i get a bill for more then double that the following month. There pricing totally changed from when they ran our insurance in the beginning, there charges went up there is no explanation. When you call in billing gives you the run around from scripted responses. Be careful and get everything in writing prior to doing anything there. Sad when a patient is a 4 year o... read more

Business response:

We are very sorry to hear about this experience. Patient satisfaction is important to us at Medical City Frisco, so we will make every effort to address any concerns. These comments have been shared with our patient representative. If you would like to speak with someone about your experience, please call (972) 519-1163. 

Robin Denton Burrough's profile image
Robin Denton Burrough 
recommend  Recommended
8 years ago

So far EVERYTHING has been GREAT! Process of Pre-Op, check-in, Surgery - Here I come Recovery! 

Business response:

Thank you for taking the time to share your experience with us! 

Daniel L Feuquay's profile image
Daniel L Feuquay 
8 years ago

This was a great Hospital stay , Nursing staff was awesome. They made feel more like a friend than a pt. 

Business response:

Thank you for taking the time to share your experience with us, I will pass along the appreciation to our team! 

Brandi Kevin Bounds's profile image
Brandi Kevin Bounds 
recommend  Recommended
8 years ago

Exceptional!! Had hysterectomy yesterday, Jan 9th, the staff and all the nurses were the best I've ever come across! Loved them all and the food is really good. Had the salmon for two meals and loved it! Everyone was so friendly and did a great job taking care of me! 

Business response:

Thank you for connecting with us about this experience. We will be sure to pass this appreciation along. 

Cynthia Medrano's profile image
Cynthia Medrano 
8 years ago

I was very pleased with the service, I was able to get in and out very quickly. The staff was friendly. 

Business response:

Thank you for taking the time to share your experience with us, we will pass along the appreciation to our team. 

Rebecca Lambert Biggs's profile image
Rebecca Lambert Biggs 
recommend  Recommended
8 years ago

The staff at Medical City Frisco was wonderful!!! Every single person I had contact with was friendly, helpful, detail oriented, and personal. The staff made me feel like they genuinely cared about ME and my family support and not just another Insurance card. Oh and can we talk about my room? My room was so nice and had comfortable and abundant seating. The restroom rivaled any nice hotel room! I recommend Medical City Frisco- the staff and the facility is A+++. 

Business response:

We strive to provide the highest quality in patient care. Thank you so much for sharing this story with us! 

Jennifer Bailey's profile image
Jennifer Bailey 
recommend  Recommended
8 years ago

Frequently asked questions about Medical City Frisco

How is Medical City Frisco rated?

Medical City Frisco has a 4.3 star rating with 510 reviews. 

When is Medical City Frisco open?

Medical City Frisco is open now. It is open 24/7. 

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