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Medical City Alliance
- Fort Worth, TX
About this business
Location details
3101 N Tarrant Pkwy, Fort Worth, TX, 76177, United States
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If you care about your love ones and how they are treated i sincerely suggest that you send them to a different hospital this place is understaffed overworked and the lack of hospitality for the patience is astounding I will get into further detail but I might have to write a book, so disappointed at this place someone needs to make a change!!!
Business response:
We're so sorry to see reviews like this but truly value your feedback. We welcome the opportunity to speak with you personally about how we can better meet or exceed expectations. Please send us an email with your contact information to ORMC.CustomerService@hcahealthcare.com.
Blake hospital is the worst hospital ever I called administration today risk management not even a call back and they said just leave a message the kid is still in pain being discharged I also called nurse manager but no return call. my daughter had a roommate in the room who was old elderly and unable to feed herself and her food tray sat out there for 4 hours with no one helping her feed her.the nurses don't know what they're doing we had to wait almost 24 hours for the results of a CTA for an inpatient with a possible PE.... read more
Business response:
Gaby, thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. These comments have been shared with hospital leadership and our Quality Team would appreciate the opportunity to learn more. If you are open to speaking with us about your concerns, please call us at your convenience, Monday - Friday, 9:00 am - 5:00 pm, at 941-798-6052.
RecommendedThe hospital is awesome and the nurses are amazing 👏 They get-r-done quickly. Thanks 😊 so much for everyone's help with my sister. love you Deanna Freeman-Newman ❤ and all the other nurses ❤
This hospital is very disappointing our father as been in there a week not a family member as seen any doctor that as entered his room no contact with my dads advocate not contact to his wife there is no treatment plan yesterday he had a surgical procedure again no family members contact no wife and today we do it even know what they did and why and if it was successful No communication from Doctors zero zero to the family run with your loved one from here just run
RecommendedHuge shout out to the women's ward at Wesley. Kim and Nicole (2 of the nurses there)are some of the most genuinely caring people I have ever met. I was recently in for a few days having surgery and they were so helpful and there for me no matter what my needs were. When you feel crippled in some way, and a complete stranger treats you like you matter... I guess it brings a certain sense of hope. I hope more nurses are like these 2 ladies. I will always choose Wesley and I will always refer people to Wesley. My experiences th... read more
Business response:
Thank you so much for the kind words, Ashlie! We really appreciate the great feedback.
I’ve had several bad experiences there
Business response:
We are so sorry that you had a negative experience. Our patient advocate would like to speak with you to get further details. She can be reached at Latonya.Mccloud@HCAHealthcare.com or 850-325-5046. We hope to hear from you.
RecommendedThe hospital is awesome and the nurses are amazing 👏 They get-r-done quickly. Thanks 😊 so much for everyone's help with my sister. love you Deanna Freeman-Newman ❤ and all the other nurses ❤
I’ve had several bad experiences there
Business response:
We are so sorry that you had a negative experience. Our patient advocate would like to speak with you to get further details. She can be reached at Latonya.Mccloud@HCAHealthcare.com or 850-325-5046. We hope to hear from you.
I came in to your trauma bay from Baptist Health Clay ER in August after a motorcycle accident and didn't get a scan of my head, then had surgery on my wrist pushed off several times until one of your nurses finally was able to push the OR to put me on the schedule. When the nerve block wore off after my surgery, my attending physician refused to give me appropriately dosed painkillers. On a pain scale of 1 to 10, I was at a 15, until the same nurse who got me into the OR managed to get me a consult with the pain management ... read more
Business response:
Alynn, thank you for taking the time to share your honest feedback about your recent visit at Orange Park Medical Center. We apologize the experience did not meet your expectations and would like the opportunity to learn more so that we can improve. At your convenience, please call us at 904-639-3714.
Frequently asked questions about Medical City Alliance
How is Medical City Alliance rated?
Medical City Alliance has a 4.1 star rating with 3,337 reviews.
When is Medical City Alliance open?
Medical City Alliance is open now. It is open 24/7.
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